In Good Company, Louisville
Jeff Chandler: Cybersecurity, AI, and Protecting Your Small Business
How secure is your business when cybercriminals can use AI to make scams more convincing than ever? In this episode of In Good Company, host Ashley Chamberlain sits down with Jeff Chandler, founder and CEO of Z-JAK Technologies, to discuss his decades-long career in technology and what small-business owners need to know about cybersecurity, artificial intelligence and managed IT. Jeff shares how his career evolved from working with punch cards and early personal computers to developing software, building online insurance technology and eventually launching Z-JAK Technologies to provide small businesses with enterprise-level IT support. They also discuss AI-powered phishing attacks, stolen login credentials, payroll and vendor scams, email-forwarding attacks, password managers, voice phishing and practical steps businesses can take to reduce cybersecurity risks. The conversation also explores how companies can use AI responsibly, why businesses need clear AI policies, the risks of sharing confidential information with AI tools and why human oversight remains essential as more software companies build AI directly into their products.


