Episode #4
Toxic Workplaces Part II:
How to Deal With a Toxic Boss (And Become a Better Leader)
What makes a boss truly great—and what makes a bad one unforgettable? In this special "Toxic Workplaces Part II" episode of In The Business of Humans , Joe Gilgoff and Lynda Harvey tackle one of the biggest factors in anyone's career: leadership . From toxic bosses and first-time managers to founder-led companies and workplace culture, they explore why so many people leave managers—not companies—and what separates leaders who inspire trust from those who quietly (or loudly) destroy it. Whether you've had a terrible boss, recently stepped into management, or are trying to become the kind of leader people genuinely want to follow, this conversation is filled with practical insights, honest stories, and actionable advice. Joe and Lynda discuss how self-awareness, emotional intelligence, empathy, accountability, and intentional leadership shape healthier teams—and why many organizations continue to promote great individual contributors without teaching them how to lead people. In this episode, they explore: The biggest mistakes new managers make Why toxic bosses damage trust, morale, and company culture How to recognize unhealthy leadership before it affects your career Moving from peer to manager without losing credibility Founder leadership: when passion becomes a strength—and when it becomes a liability Why recognition and appreciation matter more than many leaders realize Emotional intelligence, self-awareness, and coaching as leadership superpowers How employees can navigate difficult managers while protecting their well-being When workplace behavior crosses the line into harassment or unlawful conduct—and what employees should do Practical strategies for leading people with empathy, accountability, and authenticity Plus, a lighter conversation on staying calm under pressure and, somehow, Italian food prices Whether you're a CEO, founder, executive, people manager, HR leader, entrepreneur, customer experience professional, or an employee trying to navigate a difficult workplace, this episode offers practical lessons that can help you build healthier relationships, stronger teams, and a better career. If you're interested in leadership, management, toxic bosses, workplace culture, emotional intelligence, company culture, employee engagement, first-time managers, career growth, communication, organizational psychology, HR, management training, customer experience (CX), or professional development , this conversation is for you. Great leaders don't create followers. They create environments where people can do the best work of their careers.
