
Episode #27
Connecting Residents, Businesses & City Services
Not sure who to call, where to go, or how to get started with a City service? Roswell’s Resident & Business Services Center is designed to be the City’s front door for residents and businesses. In this episode of Inside Roswell , Mayor Mary Robichaux sits down with Lori Ford, who leads the Center, to discuss how her team helps customers navigate City Hall, find the right resources, connect with City departments, and access services in person, online, and by phone. They also explore how the Center supports local businesses and what it takes to provide outstanding customer service every day. Whether you’re a longtime resident, a local business owner, or simply aren’t sure where to start, Lori and her team are there to help point you in the right direction.

