
Episode #2
He Fixed a Health Plan Under State Control. Now He's Fixing Medicaid in Jails| Scott Coffin
<p>Scott Coffin took over Alameda Alliance for Health in 2015 with the plan under state conservatorship, quality scores third-lowest in California, and physicians waiting on backlogged claims. His team exited conservatorship six months ahead of schedule.</p><p>In this episode, Rachel Spilo talks with Scott about what that turnaround actually took, why sprinting works as a crisis strategy and fails as an operating model, and the work he picked up after a retirement that did not stick.</p><p>Scott is the founder and CEO of Serrano Advisors, formed in 2023, now supporting close to half of California's counties on...



