Intelligent Luxury with Asha Saxena and Julie Faupel

Intelligent Luxury is a conversation about what cannot be automated. Hosted by Julie Faupel and Asha Saxena, the series gathers the advisors, anthropologists, and futurists operating at the highest level — for unhurried conversations on the human capacities that define their work: curiosity, discernment, nuance, cultural intelligence, the art of reading the signal others miss. Guests are drawn from REALM Global's curated network of nearly 600 luxury advisors across 21 countries, as well as educators, cultural critics and futurists shaping how we understand the intersection of AI and luxury.

Intelligent Luxury with Asha Saxena and Julie Faupel is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Intelligent Luxury with Asha Saxena and Julie Faupel, a business show with 0 episodes published.

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  Episode #23

  Episode 23: Intelligent Luxury - Decoding Motivations of AI & Tech Entrepreneurs

  Aug 19, 202613 min

  Episode 23: Intelligent Luxury - Decoding Motivations of AI & Tech Entrepreneurs Featured Guest: Brian Solis — a futurist and digital anthropologist based in Silicon Valley, with a career spanning since the '90s studying signals, trends, and the impact of technology on human behavior, culture, and markets. He has served as head of innovation for ServiceNow. Episode Summary: In Episode 23 of Intelligent Luxury , hosts Asha Saxena and Julie Faupel welcome Brian Solis, who appeared at a Realm-hosted real estate and technology event in Scottsdale, Arizona. The conversation centers on the intersection of AI, innovation, and luxury real estate. Brian shares his perspective as a futurist and digital anthropologist, discussing how organizations should approach AI not just as an automation tool but as a catalyst for reimagination and positive disruption. The episode explores how technology has historically been used to scale yesterday's models rather than create new paradigms, and challenges listeners to use AI to unlock new value rather than simply optimize existing processes. Key Takeaways: Don't just automate — reimagine. Most organizations use new technology (AI, smartphones, etc.) to do what they already did yesterday, just faster or cheaper. True innovation comes from using AI to do what you couldn't do before. Keep human intelligence at the center. In an era of AI, the human element — relationships, curiosity, creativity — matters more than ever. Don't outsource your thinking to AI; use it to augment your unique value. Give yourself space for imagination. If you fill your calendar automating old processes, you leave no room for the curiosity, creativity, and exploration that drive real innovation. Fix broken processes before automating them. Automation is an opportunity to rediscover and redesign workflows — don't automate what doesn't work; use AI to create new, better processes. Mistakes are essential to learning. Experimentation and failure are necessary parts of evolving with new technology. If you're not making mistakes, you're not pushing boundaries. Positive disruption over reactive disruption. The goal is to disrupt yourself — doing new things that make old things obsolete — rather than waiting to be disrupted by outside forces. Challenge the information AI gives you. Innovation requires validating AI outputs, challenging norms, and applying your own intelligence to ensure you're moving in the right direction.

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  Episode #22

  Episode 22: Intelligent Luxury - The Invisible Buyer: Next-Generation Tech Wealth

  Aug 14, 202610 min

  Episode 22: Intelligent Luxury - The Invisible Buyer: Next-Generation Tech Wealth Featured Guest: Mark McLaughlin, a residential real estate broker from Jackson Hole, Wyoming, with approximately 20 years of experience in the brokerage business. Episode Summary: Hosts Asha Saxena and Julie Faupel sit down with Mark McLaughlin to explore how AI, shifting consumer expectations, and generational wealth transfer are reshaping luxury real estate. Recorded at a Realm real estate and technology event in Scottsdale, Arizona, the conversation centers on the concept of "Intelligent Luxury" — how real estate professionals must evolve from transactional agents into trusted advisors who understand lifestyle, legacy, and the human element. The discussion draws on insights from a panel of eight futurists and emphasizes that technology is not replacing the human connection but raising the bar for it. Key Takeaways: Disrupt yourself or be disrupted. As futurist Brian noted, "If you're not willing to disrupt yourself, it'll be a gift given to you by someone else." Professionals who aren't actively learning AI risk being outperformed by those who are. Clients benchmark you against every experience, not just other agents. Consumers don't compare your tech savviness to another real estate professional — they compare it to Amazon, Netflix, Domino's, and every other seamless digital experience in their lives. Information is abundant; judgment is the differentiator. Buyers arrive "armed with information," but the advisor's value lies in market knowledge, empathy, and the ability to interpret data in ways the client cannot. Shift from agent to advisor. The role is no longer about closing a deal — it's about deeply understanding what the client truly wants, even when they can't articulate it, and curating options rather than flooding them with choices. Time is the ultimate luxury. Research shows the wealthy feel richest when they have time and experiences. Wasting a client's time — say, sending ten properties instead of the right three — is the fastest way to lose them. Pay attention to the generational wealth transfer. Legacy now carries deeper meaning. Wealth is flowing to younger generations and to women, and buying a second home is often about the people who will occupy it, not the property itself. Trust is a loyalty card only the client can take back. In a world of abundant data and AI tools, the cornerstone of the advisor-client relationship remains human trust and connection.

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  Episode #21

  Episode 21: Intelligent Luxury - REALM's Vision: Voice of Wealth, AI, and Influence

  Aug 12, 202613 min

  Episode 21: Intelligent Luxury - REALM's Vision: Voice of Wealth, AI, and Influence Featured Guest: Moira Boyle — data and wealth intelligence expert from the New York area, representing Altrata, a firm that maintains a massive database on ultra-high-net-worth individuals. Key Takeaways The luxury market is booming — Ultra-high-net-worth wealth is projected to grow 30% in the next four years, creating a new white space for advisors to establish themselves as trusted partners. The new wealthy are self-made and savvy — Today's ultra-wealthy are primarily self-made, educated, and entrepreneurial. Even those inheriting wealth are acting like entrepreneurs. You cannot show up unprepared. Exclusivity and differentiation win — High-net-worth clients want access to something no one else has. Advisors must clearly communicate what sets them apart and create a sense of exclusive value. AI is a powerful silent partner, not a replacement — Roughly 70% of an advisor's work can be automated (email, scheduling, research), but the remaining 30% — human connection, empathy, and insight — cannot be replicated by AI. Speak fluent luxury — Knowing who your clients are, understanding their language, and being proactive (not just reactive) is what elevates an advisor from transactional to essential. Follow-through matters — Thoughtful follow-up — sending a relevant article, sharing an unexpected idea — is what builds lasting loyalty in a competitive luxury space. AI frees time for human connection — Rather than replacing relationships, AI gives professionals more time to invest in the communities and connections that fuel long-term success and fulfillment.

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  Episode #20

  Episode 20: Intelligent Luxury - From Board Appointments to Charitable Giving, Uncovering the Moments that Matter.

  Aug 7, 202613 min

  Episode 20: Intelligent Luxury - From Board Appointments to Charitable Giving, Uncovering the Moments that Matter. Featured Guest: Paul Benson, real estate advisor with Engel & Völkers, operating across the western United States (based in Park City, Utah) Episode Summary: Hosts Asha Saxena and Julie Faupel open Episode 20 of Intelligent Luxury before Asha sits down with Paul Benson to discuss how AI and technology are reshaping real estate. Paul argues that agents can no longer rely on being the sole source of information — clients can get data instantly — so the real value now lies in emotional intelligence, service, and genuine relationships. They discuss how luxury clients increasingly want purpose-driven advising (protecting wealth and future generations) rather than transactional deals, using Netflix's customer-data-driven transformation as an analogy for how real estate professionals should leverage technology to anticipate client needs. Key Takeaways: Information is no longer scarce — value now comes from emotional intelligence, empathy, and service, not being a "gatekeeper" of data. Technology (AI, instant valuations, research tools) should be embraced as an asset, not feared — agents who don't use it risk being left behind by competitors who do. Knowing your client and offering personalized recognition (like luxury hospitality) fosters trust and stronger relationships. Global connectivity and information access are shrinking geographic boundaries, letting advisors serve clients and coordinate expertise across markets worldwide. Always challenge and verify AI-generated answers rather than passing them along unquestioned. Luxury has shifted from status symbols (views, cars, ski/golf properties) to purpose — protecting wealth and legacy for future generations. Trust and predictability have become the new luxury, especially as clients focus on longevity and safeguarding their family's future. Continuous self-investment and learning are essential to staying relevant and adding value in an evolving, AI-driven era.

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  Episode #19

  Episode 19: Intelligent Luxury - Human Expertise & AI: Scalable Competitive Advantage

  Aug 5, 202611 min

  Episode 19: Intelligent Luxury - Human Expertise & AI: Scalable Competitive Advantage Featured Guests: Jason Udoff (co-founder, self-storage real estate company in New York) Episode Overview: Asha Saxena and co-host Julie Faupel open the episode from Scottsdale, Arizona, before Asha sits down with Jason Udoff to discuss how AI is transforming the self-storage industry — an unexpected corner of "intelligent luxury." Jason shares his path from working at large real estate developers to co-founding his own self-storage company, and how AI has shaped nearly every part of the business, from virtual facility management to hiring and investor communication. Key Takeaways: AI enables virtual management of small, scattered self-storage facilities where full-time on-site staff isn't practical — while human customer service is still preserved for critical touchpoints. Growing a team from 2 to 14 people in two years, the company values AI fluency in hiring but is also willing to train motivated new hires. Internal "hackathon"-style brainstorming (even at small companies) helps teams surface creative AI use cases and share wins across the organization. Affordable AI tools (~$20/month) have democratized access to capabilities once reserved for companies with expensive infrastructure. AI is used across the business — underwriting, legal work, market research, investor communications — to synthesize information and improve efficiency, not replace human judgment. The real disruptive advantage isn't AI alone but pairing it with the human element: relationships, values, and understanding what customers actually want. Staying "ahead of the curve" with AI (like Netflix, Amazon, and Domino's did with their own innovations) is positioned as essential to remaining competitive in real estate and luxury industries.

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