
Episode #55
From Help Desk Technician to What’s Next?
After two years as a successful help desk support technician, you’re ready for more, but is a second-shift data center role the right next move? In this episode, Eric Bloom, Executive Director of the ITML Institute, shares a practical framework for evaluating career opportunities through two essential questions: Where do you want to be in five years, and how will the job affect your family and work-life balance? Discover why a promotion or career change should never be considered in isolation and how to choose a path that supports both your long-term goals and your day-to-day life.






