The “ITOps, DevOps, AIOps - All Things Ops” podcast is dedicated to operating and managing modern large-scale IT infrastructures. If you want to learn best practices from other Leaders in IT operations, this show is for you. Each episode features an interview with a senior IT executive or Thought Leader, discussing topics like: 1. How to manage the increasing complexity of hybrid IT infrastructures 2. How to effectively leverage automation to “do more with less” 3. Getting the most out of monitoring and observability for hybrid IT infrastructures 4. Managing ITOps and DevOps teams
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ITOps, DevOps, AIOps - All Things Ops is a technology podcast hosted by Elias Voelker, with 54 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.
About the host
Elias Voelker hosts ITOps, DevOps, AIOps - All Things Ops, a technology show with 54 episodes published.
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ITOps, DevOps, AIOps - All Things Ops
Ep. 54 - How Documentation Can Make or Break Your Team – with Connor Clark-Lindh
Jul 1, 20251h 3mS0
<p>The best teams don’t chase perfection—they reduce friction.<br/><br/>Ever been told you can’t improve a system because “the documentation isn’t up to date”?<br/><br/>In this episode, Elias Voelker sits down with Connor Clark-Lindh, VP of Consulting and Operations at OrionW, to unpack what really drives operational excellence—and what gets in the way.<br/><br/>Connor shares how over-documentation can become a blocker instead of a support system, especially as teams scale. <br/><br/>He also told me how lately he's seen teams push for new tools or AI solutions before clearly defini...
Ep. 53 - From 5,000 Alerts to AI-Ready Ops: Inside Acrisure’s Observability Overhaul - with Jordon Peeple
May 27, 202535 minS0
<p>Jordon Peeple is Head of IT Infrastructure Operations at Acrisure—the fast-growing fintech powerhouse you’ve probably used without even knowing it.<br/><br/>In this episode, Jordon shares how his team turned 5,000 ignored alerts into a focused, AI-ready monitoring system. He explains how they cut through the noise, rebuilt escalation chains, and shifting from reactive ops towards a proactive, business-aligned observability—supported by a complete IT org restructure.<br/><br/><br/>You'll learn:<br/><br/>1. How to reorganize your ops team for scale and collaboration<br/>2. Why reducing alerts boosts reliability and response time<br/>3. What makes or breaks...
Ep. 52 - Keeping the Lights On at Visa: How to Engineer for Reliability at Scale - with Divya Veerapandian
Apr 15, 202537 minS0
<p>How do you ensure reliability across hybrid infrastructure when the cloud half isn’t fully in your control?<br/><br/>In this episode, host Elias Voelker talks with Divya Veerapandian, Senior Director for Infrastructure Reliability Engineering and Global Head of Infrastructure Network Services at Visa. From network automation and hybrid observability to AI-driven operations and inclusive engineering teams—Divya shares what it takes to deliver reliable infrastructure in one of the world’s most mission-critical environments.<br/><br/><br/>You’ll learn:<br/><br/>1. The difference between SOPs and MOPs—and why both matter for automation<br/>2. How to tackle obs...
Ep. 51 - IT for Human Rights: Scaling Secure Infrastructure for a Global Nonprofit – with Lydia Nicola
Mar 25, 202546 minS0
<p>For Lydia Nicola’s IT team, a security breach isn’t just a risk—it could mean life or death for the people they protect.<br/><br/>In this episode, Elias Voelker speaks with Lydia Nicola, Head of IT Operations at Amnesty International, about the unique challenges of running IT for a global nonprofit. Lydia shares how her team secures infrastructure in politically volatile regions, optimizes cloud costs, and combats shadow IT—all while defending against cyber threats from nation-states. She also reveals how “Infrastructure Days” drive efficiency, why documentation is a game-changer, and what IT leaders can do to build mor...
Ep. 50 - Data Center Efficiency: Monitoring, AI, and Decarbonization - with Martin Casaulta & Martin Hirschvogel
Feb 16, 202545 minS0
<p>How can you drive data center efficiency without compromising performance?<br/><br/>In this episode, host Elias Voelker sits down with Martin Casaulta, Chief Technologist at Hewlett Packard Enterprise Switzerland, and Martin Hirschvogel, Chief Product Officer at Checkmk. They discuss data center efficiency—from traditional metrics like PUE to the impact of AI workloads—and share strategies for optimizing IT operations. Martin Casaulta highlights the Swiss Data Center Efficiency Association’s work on decarbonization, while Martin Hirschvogel explains how IT monitoring helps identify and resolve inefficiencies.<br/><br/><br/>You'll learn:<br/><br/>1. Why IT monitoring is essential for improv...
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