LBM Talks

“LBM Talks” hosts professionals from different sectors of the lumber and building material industry to share their expertise, with a heavy emphasis on practical, tactical strategies to help you serve your markets and grow your business.Tune into either LBM Talks Credit with Thea Dudley every other Tuesday, or LBM Talks Social Media with Sally Lacey every other Thursday.Subscribe and stay up to date. Here's to growing your brand and your business.

LBM Talks is a news podcast hosted by LBM Journal, with 99 episodes on record and a Required Pod Score of 80.

LBM Journal hosts LBM Talks, a news show with 99 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  LBM Talks

  Sales, Collections & the Commission Question

  Sep 22, 202625 min

  How involved should sales be in collecting money? In this episode of LBM Talks Credit, Thea Dudley talks with SunPro Vice President of Sales Jason Butterfield about sales reps’ role in collections, tying commissions to customer payments, and the challenges that arise when selling and collecting overlap. They also discuss why credit and sales need to work together—and where each department’s responsibility should begin and end.

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  LBM Talks

  The Money Talk Nobody Wants to Have

  Sep 8, 202618 min

  Why do we avoid talking about money with customers when money is a fundamental part of doing business? In this episode of LBM Talks Credit, Thea Dudley tackles the past-due conversation nobody wants to have. She shares five steps for approaching customers directly, understanding what’s holding up payment, setting expectations, offering a way forward, and following up. Having the conversation may be uncomfortable, but waiting only limits your options. For more resources, visit lbmjournal.com . Reach out to Thea with requests at theadudley@charter.net .

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  LBM Talks

  Behind Talbert Building Supply’s “The Office” Parodies

  Sep 3, 202624 min

  Talbert Building Supply ’s “The Office” parody videos have become some of the company’s most engaging content on Facebook and Instagram. Sally talks with Talbert marketing specialist Jason McGhan about how the series came together, why keeping it unscripted helps employees’ personalities come through, and how it fits into a larger shift toward more people-focused content. They also discuss showcasing customers and jobsites, balancing humor with professionalism, and experimenting to find what works on social media. Watch one of the parody videos: https://www.facebook.com/share/v/1K9b7EaqJB/

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  LBM Talks

  Relationships, Risk & Standing Your Ground in Credit

  Aug 25, 202625 min

  After more than 20 years with Merit Distribution Group, Lea Callahan has learned a few things about relationships, risk and finding your voice in credit. In this episode of LBM Talks Credit, Callahan joins Thea Dudley to discuss her path from AP filer to credit manager, adapting as the company expanded into new markets, and the importance of building trust with customers, sales and leadership. They also discuss making tough credit decisions, knowing when to push back and why standing your ground starts with knowing your facts and being prepared to make your case.

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  LBM Talks

  Social Media Manager vs. ChatGPT: 10 Questions About Strategy

  Aug 20, 202623 min

  How does ChatGPT’s social media advice compare to the experience of someone managing social media every day? Sally Lacey puts it to the test by answering 10 social media strategy questions before revealing ChatGPT’s answers. She covers hashtags, posting times, LinkedIn links and video, trends, underperforming content, posting frequency, recycling successful posts, and more. Sally shares what she’s learned from managing social media platforms and where real-world experience lines up with AI’s advice.

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