
Episode #138
How to Lead Through AI Without Losing the Human Edge | Scott Morgan | EP 138
In this episode, Michael Apollo speaks with Scott Morgan, General Manager at Thomson Reuters, an accomplished operating executive with 25 years of experience helping technology companies create value, accelerate growth, and scale through strategic transformation. We discuss how leaders can navigate AI adoption and workforce change without losing the human core of leadership, including the pressure to improve efficiency, the importance of change management and employee enablement, and why judgment, creativity, empathy, trust, and psychological safety become even more important as technology reshapes work. Scott shares practical perspectives on introducing AI incrementally, redesigning roles rather than simply eliminating them, communicating openly during periods of uncertainty, and building high-performing teams that can adapt while carrying culture. This conversation offers executives, senior leaders, and organizational decision-makers a grounded approach to treating AI as a partner while maintaining the human capabilities and relationships required for sustained performance. Leading Minds Revealed with Michael Apollo LinkedIn: https://www.linkedin.com/in/michaelapollo/ Instagram: https://www.instagram.com/michaelapolloofficial/ Website: https://www.mindfulinstitute.org/leading-minds-revealed-podcast Newsletter: https://www.mindfulinstitute.org/leading-minds-revealed-podcast#section-1751049894114 Scott Morgan General Manager, Thomson Reuters Website: http://tr.com LinkedIn: https://www.linkedin.com/in/scottemorgan/ Timestamps 00:00 — Why leadership must remain human in an AI-enabled world 02:00 — What leaders are misunderstanding about AI 04:00 — Avoiding the dehumanization of the workplace 05:00 — AI adoption, workforce fear and organizational pressure 07:00 — Why change management matters in AI transformation 08:00 — Scott’s 30% approach to introducing AI into work 10:00 — The risks of prioritizing efficiency over humanity 11:00 — AI as a partner, not a replacement 13:00 — Why human skills become more valuable as work changes 15:00 — Balancing executive pressure with bottom-up adoption 16:00 — Redesigning roles instead of simply eliminating them 18:00 — Communication, trust and high-performing teams 19:00 — Using bottom-up experimentation to drive AI adoption 20:00 — Why great leadership starts with “How are you doing?” 22:00 — Psychological safety and the human factors of performance 23:00 — How Scott thinks about selecting and building teams 25:00 — Why organizations shouldn’t overlook their “B players” 28:00 — Developing people during periods of rapid change 29:00 — How service, stewardship and accountability shaped Scott’s leadership 31:00 — Scott’s most important principle for leaders today 32:00 — Psychological safety, relatability and leading through uncertainty 34:00 — Closing reflections and where to connect with Scott #LeadingMindsRevealed #Leadership #ExecutiveLeadership #AILeadership #FutureOfWork #HumanCenteredLeadership #ChangeLeadership #PsychologicalSafety #OrganizationalChange #ArtificialIntelligence






