
Episode #23
Build vs. Buy in the Age of AI: BlackLine's Patrick Villanova on Valuations, Risk, and Trust
Tom is joined by Patrick Villanova, CFO of BlackLine. Patrick shares how his path through 15 years at PwC and BlackLine's own controllership shaped his accountant's-eye view of risk, and how that background informs everything from platform strategy to M&A. Patrick digs into the real math behind build-versus-buy decisions, why private company valuations still haven't caught down to depressed public multiples, and why he's convinced this disconnect can't last. He also explains how BlackLine is deploying AI agents cautiously and deliberately — keeping a human in the loop at every step — and why that same "lean in, but verify" mindset is exactly what he'd tell any accountant or CFO trying to future-proof their career. Guest quotes: “ With any technological disruption, there are winners and losers. Those companies that avoided it or were afraid of it or didn't believe it, most of them went the way of the dinosaur.” “Trust is something that takes years to build up and a nanosecond to destroy. We're bringing our customers along, building that trust, giving them a sampling, and then once we've established that, you have the S-curve of adoption that we've seen multiple times in history.” “ The more diverse opinions you can get from a talent perspective within your culture, within your organization, the stronger your ultimate product and platform will be.” Links & Resources: Connect with Tom Gavaghan Connect with Patrick Villanova Learn more about Kyriba Learn more about BlackLine YouTube Timestamps: 00:00 Show Intro and Guest Overview 01:05 Patrick's background: BlackLine, PwC, accounting roots 02:03 BlackLine's evolution beyond financial close 03:19 Studio360 as the connective data layer 04:43 Single data source as the key to safe AI agents 05:32 Point solution perception vs. broader platform value 08:34 Why BlackLine stays ERP-agnostic 09:35 The BlackLine-Kyriba partnership model 12:24 Build vs. buy: weighing cost, speed, and talent 15:22 Why private valuations remain disconnected from public multiples 17:46 Engineering productivity gains from AI at BlackLine 19:10 Why "just build it" often underestimates true cost of ownership 23:22 Multiples: 2021 peak to the post-AI-narrative reset 26:53 The reckoning over real AI token costs 30:53 Balancing AI speed with accuracy and trust 34:35 Building customer trust through gradual AI adoption 36:07 Advice for CFOs resistant to change 39:38 Why evaluating security and partnerships matters as much as software 41:20 Advice for young finance professionals in the AI era Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

