Episode #28
028 - Bricks & Minifigs Just Wrote the Manual on What Not to Do
Jun 2, 202654 minS1
<p>What happens when a local business dispute becomes internet-wide news? </p><p>This week on Logging In, Techie and Kali break down the viral Bricks & Minifigs controversy and the series of decisions that turned a customer complaint into a full-blown public relations headache. From social media backlash to questions about transparency, accountability, and reputation management, the story becomes a fascinating case study in how not to handle criticism online. </p><p>The duo also explores the larger lesson behind the controversy: in today's connected world, customers, creators, and communities often have more influence than traditional gatekeepers. When businesses try t...
