Make Yourself @ Work

Modern workplaces rely on people, systems, and spaces working together. Make Yourself @ Work explores how workplace, security and real estate leaders are simplifying operations, strengthening culture, and building work spaces people get excited about. Hosted by Matt Tverberg, Customer Success Leader at Envoy, each episode delivers human stories and practical insights you can use right away.

Make Yourself @ Work is a business podcast hosted by Unknown Host, with 7 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Make Yourself @ Work, a business show with 7 episodes published.

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  Episode #6

  Remote-First, But Not Only: Cribl's AI-Era Office Bet

  Jul 30, 202645 min

  In this episode of Make Yourself @ Work , Matt Tverberg sits down with Casey Flores , Manager, Global Workplace at Cribl , the AI platform for Telemetry that helps IT and security teams manage, route, and analyze massive volumes of machine data. Casey has spent about five years in facilities and building operations, building out offices in San Francisco, and now helping Cribl expand globally. He shares how his team builds programming that earns the office visit, why he stopped obsessing over headcount, and how Cribl layers badge data with Envoy's presence integrations to get near-perfect occupancy accuracy. Some key lessons from the conversation include: occupancy is a number, but it can't be the only one, the best programming ideas come from the people who choose to show up, and every office needs its own playbook. This episode is a must-listen for workplace and facilities leaders at remote-first or hybrid companies, employee experience professionals, and anyone rethinking how to measure the value of an office. — Quotes "I'm a big believer that if we as a workplace team are managing a remote-first company, occupancy is a number, but it cannot be the only one." “ The thing that I realized is just people do have a desire to come into the office when there's good programming to bring them in.” “ I really had to take my playbook, throw it out, and say, "Okay, what is best for Cribl?" Not for what I think Cribl should be, but for what the employees actually want.” — Timestamps (01:03) What Cribl does (01:59) From bakery counter to workplace ops (04:34) Running a remote-first workplace (06:05) Programming that earns the visit (09:04) Closing the feedback loop (11:29) Why occupancy can't be the only metric (16:44) What an intentional in-person day looks like (22:54) How Cribl handles booking desks (28:16) The data leadership actually cares about (32:14) Getting near-perfect presence data with Envoy (41:21) Advice for leaders stuck defending occupancy (42:58) How Casey Makes Himself @ Work — Links Connect with the guest and host on LinkedIn! Casey Flores Matt Tverberg Learn more about Envoy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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  Episode #5

  The Ripple Way: An Insider's Playbook for 19 Global Offices

  Jul 16, 202652 min

  In this episode of Make Yourself @ Work , Matt Tverberg sits down with Julian Douglas , Director of Workplace Operations and Real Estate at Ripple, the enterprise blockchain and crypto solutions company. Julian leads workplace strategy and real estate across Ripple's 19 global offices, a career that started in the mailroom and worked its way up through facilities management. Julian shares what it takes to run a workplace at a fast-scaling global company, where offices around the world need to feel unmistakably like Ripple while still reflecting their local cultures. He dives into how his team builds that consistency across borders, how they use data and feedback to keep spaces working as the company evolves, and why hospitality instincts are what he hires for. Some key lessons from the conversation include: a global portfolio stays cohesive through intentional design, feedback is everywhere if you keep your ears open, and flexible spaces are the best protection against a fast-changing company. This episode is essential listening for workplace and facilities leaders, corporate real estate professionals, and anyone running operations across a growing office portfolio. — Quotes “ There's a right way, there's a wrong way, then there's a Ripple way. We really stand by that. So when you walk into our offices, you might see some quirky stuff… but for us, it works. And that's literally how you become a market disruptor.” "One thing I tell my team is it shouldn't feel like you're walking into a different office. It's Ripple, right? We want local flavor, of course, but there's those key elements that in the back of your mind a general person may not pick up on, but they're design intents that you'll walk by and make you feel like you're in a Ripple office." “There's a phrase that is out now, being comfortable being uncomfortable. We definitely have to be in that mindset and understand that any project or thing that you're working on may switch, especially when you're in a fast-paced environment, and that's okay." — Timestamps (00:44) Julian's path from the mailroom to director (03:50) What Ripple actually does (06:52) Keeping 19 global offices consistent (12:47) Lessons from moving Ripple's headquarters (18:29) Why every build schedule needs a buffer (21:08) Physical security at a crypto company (24:16) The thankless job and finding validation (26:58) Ripple's 10-day hybrid policy (32:18) Where AI shows up in workplace ops (40:42) Building trust: the Singapore gold standard (46:15) Advice for early-career workplace pros (48:58) How Julian Makes Himself @ Work — Links Connect with the guest and host on LinkedIn! Julian Douglas Matt Tverberg Learn more about Envoy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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  Episode #4

  How Saronic Scales Security at the Speed of Defense

  Jul 2, 202636 minS0

  <p>In this episode of Make Yourself @ Work, Matt Tverberg sits down with Delia Midamba, Director of Physical Security at Saronic, an Austin-based defense technology company building autonomous vessels for the U.S. Navy. Before Saronic, Delia built and led security programs at Splunk, Cloudflare, and Cohesity, and started her career as a Foreign Affairs Officer at the U.S. State Department.</p> <p>Delia shares what it's really like to build a security program from scratch at a company where the stakes are national defense. That means navigating trade compliance, multi-site consistency, and protecting technology that real lives may...

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  Episode #3

  How Samsara Builds Offices Worth the Commute

  Jun 18, 202655 min

  In this episode of Make Yourself @ Work , Matt Tverberg sits down with Caitlin Steininger , Director of Workplace Operations (Americas) at Samsara, a connected operations cloud platform. Caitlin brings more than 14 years of experience, including senior roles at Cohesity and SteelWave, and today leads workplace strategy, real estate operations, and employee experience across a growing global footprint. Caitlin shares what it really means to own employee experience at scale. She manages 15 locations across multiple regions and explains why the biggest challenges aren't physical, they're operational. She dives into how Samsara uses utilization data for meal forecasting and lease planning, the real cost of disconnected systems, and how AI is already changing how her team works. Some key lessons from the conversation include: your employees are your customers, always communicate the "why" behind new tools, and if you want people to come in, give them a reason worth the commute. This episode provides a practical guide for workplace and facilities leaders, and anyone responsible for building employee experiences that scale. — Quotes “​​ We're more than just a facilities manager. We really are the chief operating officer of employee experience. When you step into a Samsara office, that employee experience, what you feel, what you see, what you engage with really is what workplace does.” “ We spend more hours with the people that we work with than our families, and so it's really important that our office environment and creating that great employee experience is… a home away from home, where employees can be their most productive.” “I really like to put myself in the employee's shoes and say, "Okay, an executive just came to me, or a VP just came to me, and they need me to set this up right now. What information do I need to give the workplace team so they can turn it around quickly?" And that's really where I focus.” — Timestamps (00:32) Background on Caitlin and Samsara (03:01) Defining workplace operations (06:48) Raising the bar after Samsara's TIME100 recognition (11:10) What strains first when companies scale (14:14) Cultural differences across global hubs (16:14) Hybrid in practice: building the why for in-office work (20:46) Data blind spots and the HRIS integration gap (24:11) Using utilization data for forecasting and planning (31:12) Building team culture and celebrating wins (43:01) The 80% occupancy pinch point (51:24) How Caitlin Makes Herself @ Work — Links Connect with the guest and host on LinkedIn! Caitlin Steininger Matt Tverberg Learn more about Envoy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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  Episode #3

  How Samsara Builds Offices Worth the Commute

  Jun 18, 202655 minS0

  <p>In this episode of Make Yourself @ Work, Matt Tverberg sits down with Caitlin Steininger, Director of Workplace Operations (Americas) at Samsara, a connected operations cloud platform. Caitlin brings more than 14 years of experience, including senior roles at Cohesity and SteelWave, and today leads workplace strategy, real estate operations, and employee experience across a growing global footprint.</p> <p>Caitlin shares what it really means to own employee experience at scale. She manages 15 locations across multiple regions and explains why the biggest challenges aren't physical, they're operational.</p> <p>She dives into how Samsara uses utilization data for meal forecasting...

  ListenShow Notes

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