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business
Hosted by Jackie Handy · business · EN · 24 episodes
If you’re managing people and wondering why motivation is dropping, conversations feel harder, or your best people are exhausted, you’re not alone. Manage What Matters is a practical, human podcast for people leaders who want to improve performance without losing people (or themselves) along the way. Each week, host Jackie Handy explores real leadership challenges - from feedback and burnout to conflict, belonging, and purpose - through a lens that focuses on what actually drives behaviour at work. With years of experience in leadership, inclusion, and culture change - and plenty of lessons learned the hard way - Jackie brings clarity, warmth, and honesty to conversations many people leaders are having privately, but rarely out loud. This isn’t a podcast about being nicer or doing more just for the sake of it. It’s about leading better - without needing more time, more budget, or burning out on the journey. Because when people know they
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Signup to Generate a PitchManage What Matters is a business podcast hosted by Jackie Handy, with 24 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.
Jackie Handy hosts Manage What Matters, a business show with 24 episodes published.
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Manage What Matters
In this solo episode, host Jackie Handy discusses the nature of change and the human experience of change. She shares the importance of leaders supporting their teams through change and provides practical tips for doing so. Takeaways Change is unsettling and constant Leaders need to support their teams through change Chapters 00:00 Supporting Teams Through Change
Manage What Matters
Ian Hawkins, a speaking and storytelling coach, joins host Jackie Handy to share insights on the impact of fear on speaking and storytelling, the importance of speaking in leadership, the role of storytelling in corporate presenting, finding stories in everyday decision-making, the power of stories in changing perspectives, and key principles of speaking and storytelling. Takeaways Fear is a significant factor that affects speaking and storytelling. Authenticity and understanding the audience are key principles of effective speaking. Stories play a crucial role in changing perspectives and driving change. Chapters 00:00 Introduction and Background 06:05 The Importance of Speaking in Leadership 12:38 Finding Stories in Everyday Decision-Making 17:38 The Power of Stories in Changing Perspectives 23:20 Key Principles of Speaking and Storytelling
Manage What Matters
In this solo episode, host Jackie Handy discusses the importance of good leadership communication, common mistakes made in leadership communication, factors affecting communication, and strategies for improving leadership communication. The key takeaways include the importance of effective communication in leadership and the tendency to over-communicate information while under-communicating its meaning. Takeaways Good communication in leadership is measured by what people hear, understand, and feel able to act on. Leaders often over-communicate information but under-communicate the meaning behind that communication. Connect with Jackie on LinkedIn here Or visit her website at www.jackiehandy.com You might want to revisit Episode 8 - Why Listening Feels So Difficult And How To Do It Better Chapters 00:00 The Importance of Good Leadership Communication 06:41 Factors Affecting Communication
Manage What Matters
Today's episode introduces Karen Mills, a Business Psychologist, entrepreneur and academic based in the West Midlands, UK. Karen brings a powerful combination of psychological expertise and real-world leadership experience, particularly in the social care sector. She’s Director of Business and Strategy at the Psychology Business Incubator, where she helps psychologists around the world turn their expertise into impactful and sustainable businesses, while championing collaboration across the profession. Alongside this, Karen leads KPF Services, a consultancy focused on quality improvement and leadership development in adult social care, and she also works directly within services supporting individuals with complex physical and mental health needs. Karen is currently undertaking a PhD at the University of Wolverhampton, researching dual diagnosis in substance use and mental health — work aimed at improving support systems for people who are often overlooked. Our conversation covers the challenges of workplace wellbeing, the messy middle of leadership, the passion and purpose in adult social care, leadership challenges and stagnation, addressing addiction and stigma, creating value through acknowledgment, and reflection and growth. Key takeaways include the importance of workplace wellbeing and the challenges faced by leaders in managing the messy middle of leadership. Connect with Karen on LinkedIn here Takeaways Workplace Wellbeing Leadership Challenges Chapters 00:00 The Challenge of Workplace Wellbeing 09:05 Leadership Challenges and Stagnation 20:07 Creating Value through Acknowledgment
Manage What Matters
The episode discusses the Gallup State of the Global Workplace Report 2026, highlighting the decline in global workforce engagement and the impact on managers. It discusses the importance of managerial engagement and its impact on team engagement, as well as the concept of the four zones of work. The episode concludes with a call to action for listeners to continue to focus on what matters in their organisations. Download the full report here Take the FREE FlowFinder quiz here Takeaways Global workforce engagement declined in 2025 Managers experience higher levels of stress, anger, sadness, and loneliness Engagement matters for both individuals and organisations Chapters 00:00 Call to Action
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