Episode #12
What It Takes to Deliver Exceptional Eyewear | Brandon Butler, Artisan Lab Network
What separates a good pair of glasses from a great one? According to Brandon Butler, president and CEO of Artisan Lab Network, it starts long before the lenses reach the patient. In this episode, Bob Alexander, director of education at United Opticians Association (UOA), sits down with Brandon for a conversation about craftsmanship, education, and unifying opticianry. Fresh off receiving the prestigious 2026 Goodfellow Award from The Vision Council, Brandon explains why preserving the art of lens manufacturing is just as important as embracing new technologies. He also shares how decades of experience across the optical industry shaped his approach to building an independent lab and how better-trained opticians improve patient care, reduce costly remakes, and help practices operate more efficiently. In this episode, you'll learn: Why understanding a patient's lifestyle is just as important as understanding their prescription Why finding the right role for each employee, including Brandon’s own sons, creates better business results The importance of collaboration between opticians and independent labs Brandon's vision of a more unified future for the optical industry This episode is brought to you by Artisan Lab Network: https://www.artisanlabnetwork.com/ Enjoyed this conversation? Listen to Brandon’s first Mission:Optician appearance where he explores industry consolidation and the rise of independent labs: https://missionoptician.podbean.com/e/independent-labs-and-the-future-of-opticianry-brandon-butler-artisan-lab-network/ Learn more about UOA and join our growing community at https://opticians.org Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast





