MTMG's IT Roundtable

Pull up a chair to our virtual roundtable as we talk to business partners who are navigating complex challenges in today's evolving technology world. We bring together industry experts and organizational leaders from both sides of the Atlantic to share their experience and solutions, offering valuable insights for IT professionals and leaders alike. This podcast explores the myriad ways technology partners are collaborating to shape the future of business.

MTMG's IT Roundtable is a business podcast hosted by MTMG, with 58 episodes on record and a Required Pod Score of 80.

MTMG hosts MTMG's IT Roundtable, a business show with 58 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #18

  MTMG's IT Roundtable with Dor Eisner: Ending Tool Sprawl with Identity-First, Agentic Security

  Sep 22, 202618 minS26

  Most MSPs are running ten disconnected tools to secure small businesses — and attackers who don't work in silos are exploiting the gaps. In this episode, Guardz co-founder and CEO Dor Eisner explains why identity is now the primary attack vector, how agentic detection and response automates tier-one triage without the noise, and why he believes the SIEM and its bottomless data lake are on the way out. MTMG's Paul Knittle and CISO Reed Savory dig into what "agentic" actually means in 2026, how consolidating a fragmented stack protects an MSP's margins, and the practical playbook for growing security revenue without burning out your team. Key Events 00:00 Welcome & Guest Intro 01:00 Why fragmented stacks fail small MSPs ️ 04:00 Identity as the main attack vector 07:00 Consolidating the stack and the margin impact 08:00 What agentic really means in 2026 ️ 11:00 Why the SIEM and the data lake are dying 14:00 Show, prove, and maintain the value Tip worth stealing: To build security revenue without burning out your team, show the value, prove the value, and maintain the value — surface a client's risk before the first meeting, then report week over week and month over month on what you actually caught and remediated. To book a demo with Guardz: Book a Demo page Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu Need expert help to maximize your IT investments? Reach out: info@mtmg.eu Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

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  Episode #17

  MTMG's IT Roundtable with Frank Antonucci: Taming SaaS Sprawl and Shadow IT/AI

  Sep 15, 202612 minS26

  Most mid-market companies think they have a handle on their software stack. Then they run a discovery and find three to five times more apps than they knew about. In this episode, Frank Antonucci, Director of Partnerships at Torii, joins Paul Knittle and Joe McGuire to break down why SaaS sprawl and shadow IT have exploded in the AI era, and what CFOs and CIOs can do about it. You'll hear why visibility is the foundation for everything (you can't optimize a license you don't know exists), how the problem has shifted from wasted spend to serious security and data-governance risk, and how MTMG's strategic guidance pairs with Torii's platform to turn raw data into action. There's also a candid MSP conversation: how Torii built a partner program that keeps the MSP in the driver's seat and avoids the account conflict every sales leader fears. Key Events 00:00 Welcome & Guest Intro 02:00 Why visibility comes first 04:00 Discovery finds 3-5x more apps 07:00 From wasted spend to security risk 12:00 The Torii ROI report for MSPs 18:00 Keeping the MSP in the driver's seat 22:00 No services conflict with partners Tip worth stealing: Before you optimize anything, run a real discovery. On average it surfaces 3-5x more SaaS apps than a company thinks it has — and you can't govern access, cut duplicate tools, or renegotiate a renewal you never knew existed. Worth a look: Torii — SaaS management platform for discovery, spend optimization, and access governance. https://www.toriihq.com Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu Need expert help to maximize your IT investments? Reach out: info@mtmg.eu Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

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  Episode #16

  MTMG's IT Roundtable with Carleton Hall: The IT Buying Agent and the AI Data Center Land Rush

  Sep 8, 202634 minS26

  Ever wonder if you're overpaying on your IT spend? Carleton Hall of Win Win Advisors makes the case for hiring a buy-side agent who represents you, not the vendor - the same way a buyer's real estate agent works, with the seller paying the fee. He walks through a real engagement where free advice turned into a paid project management role, then gets into the physical realities of the AI boom: why one cabinet now draws the power that used to run a whole data center, why Northern Virginia priced itself out, and how cold-climate sites from Maine to Iceland are back in play. If you buy technology or care where the cloud actually lives, this one's for you. Key Events 00:00 Welcome & Guest Intro 00:04 The buy-side agent model 00:07 Starrett: free advice to paid project ⚡ 00:11 How AI reshaped data centers 00:16 84 acres in Maine: the four hurdles 00:25 Iceland, cold climates, and ROI 00:29 The future of the IT advisor Tip worth stealing: When you buy IT the way most people buy a house - through a buy-side agent whose fee is paid by the seller - you get someone negotiating for you instead of telling your story to five different sales reps who all work for the other side. Books: The Big Switch by Nicholas Carr - the electricity-to-cloud analogy Carleton uses: once power went everywhere, factories no longer had to sit on a river, and fiber is doing the same thing for data centers today. https://www.amazon.com/Big-Switch-Rewiring-Edison-Google/dp/0393345223 Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu Need expert help to maximize your IT investments? Reach out: info@mtmg.eu Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  ListenShow Notes
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  Episode #14

  MTMG's IT Roundtable with Chris Smith of EmpellorCRM: Why CRM's Shouldn't Suck

  Sep 3, 202631 minS26

  Chris Smith has spent almost 20 years rescuing CRM projects that went sideways, and he has a blunt read on why so many of them fail: companies treat CRM as a technology purchase instead of a business strategy. In this episode he walks through the Propeller methodology his team built after watching a nine-year banking consortium client get whipsawed every time leadership changed, and explains how stripping emotion out of the decision and replacing it with data got one leadership team aligned for the first time. He also makes the case that the Microsoft versus Salesforce race has flipped, why Copilot and the Microsoft ecosystem are the reason, and where tools like HubSpot and Zoho stop serving a growing business. If you are choosing a platform, or living with one you regret, this is a practical look at how to make that call for where your business will be in three to five years. Key Events 00:00 Welcome & Guest Intro 00:01 Why CRM Is Strategy, Not Technology 00:03 Building the Propeller Methodology 00:04 How CRM Shouldn't Suck Got Its Name 00:08 Why Microsoft Is Beating Salesforce 00:12 The Execution Success Roadmap 00:16 The Opportunity Scramble 00:17 Why Frontline Buy-In Decides It 00:20 When to Move to an Enterprise Platform 00:22 Where HubSpot and Zoho Stop Working 00:27 Getting Your Business Out of Spreadsheets 00:28 The Question to Ask Before You Buy • Tip worth stealing: Ask a client to tell you about every spreadsheet they use to run the business. Those spreadsheets and stray Access databases are the silos your CRM should absorb, and the list is a fast, unemotional map of the manual work costing you money. • Books: CRM Shouldn't Suck: Avoiding CRM Pitfalls Using Strategies for Success by Christopher Smith - the book Chris wrote after realizing his team was still doing too many CRM rescues. https://www.amazon.com/CRM-Shouldnt-Suck-Avoiding-Strategies/dp/B0DV48CZRK • Worth a look: The book's own site, with more on the framework behind it. https://crmshouldntsuck.com/the-book/ • Worth a look: Miro - the virtual whiteboard Chris uses to run the opportunity scramble and pull honest feedback from frontline staff. https://miro.com Connect with Us: • Check out our website: https://www.mtmg.eu • Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 • Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk • Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu • Need expert help to maximize your IT investments? Reach out: info@mtmg.eu • Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

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  Episode #12

  MTMG's IT Roundtable with Sean Maguire: Scale, Sell, and the Truth About AI Rollouts

  Aug 11, 202624 minS26

  Sean Maguire spent nearly two decades building Synivate, and in this episode he breaks down the fork every MSP owner eventually hits: learn to scale or get ready to sell. He and Paul dig into why the same habits make a business both scalable and sellable, why so many AI projects just produce a faster broken process, and how feeding AI your own resolution history beats letting it fumble a generic answer. You'll hear a practical take on leading a team through an AI rollout the way you'd lead a CRM rollout, and why the white glove human touch still wins even in a shop that automates aggressively. If you run an MSP and want to stay standing on your own five years out, this one earns its runtime. Key Events 00:00 Welcome & Guest Intro 00:30 Scale or Sell Fork ️ 02:00 Fix Before You Scale 04:45 Faster Broken Process 05:30 Quality In, Quality Out 10:20 Leading An AI Rollout 13:00 Small Tickets, Human Touch 15:40 Five Years Out Tip worth stealing: Work on the business, not in the business. Set aside real time to step back, join a peer group, and talk to other owners about what they changed. When you are only working in the business, everything feels busy and fine, and that is exactly what holds you back. Guest: Sean Maguire, CEO of Synivate — connect on LinkedIn: https://www.linkedin.com/in/maguiresean/ Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu Need expert help to maximize your IT investments? Reach out: info@mtmg.eu Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

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