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Who is the host of My Favourite CX?

My Favourite CX is hosted by Unknown Host. The show is categorised under Technology and has published 46 episodes.

How many episodes does My Favourite CX have?

My Favourite CX has published 46 episodes.

What topics does My Favourite CX cover?

My Favourite CX regularly covers Technology. It sits in the Technology category.

Is it hard to get booked on My Favourite CX?

My Favourite CX is accessible for guests with genuine technology expertise. A personalised, episode-aware pitch will still outperform a generic one every time.

Is My Favourite CX currently accepting guest pitches?

My Favourite CX hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.

How long are My Favourite CX episodes?

Episodes of My Favourite CX average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.

What guest credentials does My Favourite CX typically look for?

Our data rates My Favourite CX's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.

Technology

My Favourite CX

Hosted by Unknown Host · Technology · EN · 46 episodes

Apple Podcasts Website

About this Podcast:

Sharing some positivity from the world of Customer Experience, tune in to hear tales of wonderful experiences from a wide ranges of voices interviewed by Chris Holt. For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk

Pitch Analysis

Required Pod Score for this show. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.

Contact path

Verified email

Booking probability

32%

Guest openness

Selective

Verified email on file

80/100

Required Score

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What is My Favourite CX?

My Favourite CX is a technology podcast hosted by Unknown Host, with 46 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

About the host

Unknown Host hosts My Favourite CX, a technology show with 46 episodes published.

Verified host email: ████████@████.comSign in to unlock →

Recent episodes

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

Episode #46
Optimising everything is quietly destroying your mental health — and your CX | Tom Oxley | Ep 46
Aug 6, 202641 min
Today, Tom Oxley from Bamboo Mental Health joins the podcast to discuss why creating psychologically safe workplaces enables people to deliver exceptional customer experiences, how AI is changing the way we work, and how optimisation may not be conductive to your mental health. Tom then shares with us a favourite customer experience from a family campsite that perfectly demonstrates how authentic human connection and understanding your customers creates memorable experiences that keep people coming back. To connect with Tom, head to LinkedIn - https://www.linkedin.com/in/tom-oxley-bamboomentalhealth/ To watch Tom's Tedx talk, head to - https://www.youtube.com/watch?v=G0XUimJbz44 For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/
Listen Show Notes
Episode #46
Optimising everything is quietly destroying your mental health — and your CX | Tom Oxley | Ep 46
Aug 6, 202641 minS0
Today, Tom Oxley from Bamboo Mental Health joins the podcast to discuss why creating psychologically safe workplaces enables people to deliver exceptional customer experiences, how AI is changing the way we work, and how optimisation may not be conductive to your mental health. Tom then shares with us a favourite customer experience from a family campsite that perfectly demonstrates how authentic human connection and understanding your customers creates memorable experiences that keep people coming back. To connect with Tom, head to LinkedIn - https://www.linkedin.com/in/tom-oxley-bamboomentalhealth/ To watch Tom's Tedx talk, head...
Listen Show Notes
Episode #45
How to turn every service failure into loyalty with the right human response | Joe Naberhaus | Ep 45
Jul 23, 202634 min
How do you balance AI, outsourcing and the human touch to create exceptional customer experiences? Joe Naberhaus from Outsource Consultants joins the podcast to discuss the future of contact centres, the importance of knowledge management, agent empowerment and why customer loyalty is built through meaningful human interactions. Joe then shares a favourite customer experience from over 20 years ago that demonstrates how ownership, passion and going the extra mile can create customer loyalty that lasts a lifetime. To connect with Joe, head to LinkedIn – https://www.linkedin.com/in/joe-naberhaus/ To find out more about Outsource Consultants, head to - https://www.outsource-consultants.com/ For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/
Listen Show Notes
Episode #45
How to turn every service failure into loyalty with the right human response | Joe Naberhaus | Ep 45
Jul 23, 202634 minS0
How do you balance AI, outsourcing and the human touch to create exceptional customer experiences? Joe Naberhaus from Outsource Consultants joins the podcast to discuss the future of contact centres, the importance of knowledge management, agent empowerment and why customer loyalty is built through meaningful human interactions. Joe then shares a favourite customer experience from over 20 years ago that demonstrates how ownership, passion and going the extra mile can create customer loyalty that lasts a lifetime. To connect with Joe, head to LinkedIn – https://www.linkedin.com/in/joe-naberhaus/ To find out more ab...
Listen Show Notes
Episode #44
Turning on AI without foundations is like hiring 10,000 untrained agents | Sam Davison | Ep 44
Jul 9, 202642 min
How do you build customer support operations that are ready for both today's customers and tomorrow's AI? Sam Davison from OPCX Solutions joins the podcast to discuss his journey from leading Sennheiser's global support operation to launching his own consultancy, sharing insights on omnichannel support, agent empowerment, knowledge management and why getting the foundations right is key to exceptional customer experience. Sam then shares two favourite customer experiences, highlighting an outstanding NHS care journey and why First Direct continue to set the standard for effortless customer service. To connect with Sam, head to LinkedIn – https://www.linkedin.com/in/sam-davison-opcx/ To find out more about OPCX, head to - https://www.opcx.solutions/ For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/ Follow Holt CX Consultancy to learn more on: Contact Centre Consultancy Contact Center Consultancy Nice CXone technical guidance CXone demonstrations Gaining ROI from your Nice CXone investment Contact center strategy My Favourite CX podcast every fortnight Nice CXone specialist Contact center enablement Agent training Team Leader and Supervisor training Contact center optimization AI for CX optimisation Customer Experience consultancy Customer Experience optimization CXone optimization Nice incontact optimization Making the most from your CX technology investment Podcast host CXone training Nice CXone enablement RingCentral Contact Center Verizon Virtual Contact Center #nice #nicecxone #cxone #cxonempower #cx #incontact #customerexperience #incontact
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Guest Appearances

Recent guests on My Favourite CX. Study who booked and why before you pitch.

Tom Oxley

Bamboo Mental Health

Joe Naberhaus

Outsource Consultants

Klaus Schwarzkopf

Your Metamorphosis

Tamara Bursztein

SquareTrade

Advertisers on this show

Sponsor detection runs nightly. Check back soon.

Best industries to pitch My Favourite CX for

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Technologystrong

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.

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Every question we get asked before
someone starts their trial.

If you have a concern about deliverability, AI quality, data privacy, or whether this will actually work for your specific situation, it's probably answered below.

What is the difference between Founder Solo and Founder Pro?

How do agency tiers work?

What is a talent profile?

Can I switch plans later?

Yes, at any time. Upgrades take effect immediately; downgrades apply at the end of the current billing period. Contact support if you need help migrating between plan families.

Do you offer a free trial?

Every paid plan includes a 15-day free trial. Your card is saved at signup but you will not be charged until day 16. Cancel any time from your dashboard.

What happens if I cancel?

You keep access until the end of your current billing period. No charges after that. Your data is retained for 30 days in case you reactivate.

Is the 20% annual discount automatic?

Yes. Select Annual on the pricing toggle and the discounted price is applied automatically at checkout. The annual price shown is the full year cost.

What if I have more than 50 profiles or 20 clients?

That is our Enterprise tier. Contact our sales team and we will build a custom plan with volume pricing, a dedicated account manager, and SLA guarantees.

My Favourite CX

About this Podcast:

Pitch Analysis

What is My Favourite CX?

About the host

Recent episodes

Optimising everything is quietly destroying your mental health — and your CX | Tom Oxley | Ep 46

Optimising everything is quietly destroying your mental health — and your CX | Tom Oxley | Ep 46

How to turn every service failure into loyalty with the right human response | Joe Naberhaus | Ep 45

How to turn every service failure into loyalty with the right human response | Joe Naberhaus | Ep 45

Turning on AI without foundations is like hiring 10,000 untrained agents | Sam Davison | Ep 44

Guest Appearances

Tom Oxley

Joe Naberhaus

Klaus Schwarzkopf

Tamara Bursztein

Advertisers on this show

Best industries to pitch My Favourite CX for

Podcasts like My Favourite CX

Every question we get asked beforesomeone starts their trial.

My Favourite CX

About this Podcast:

Pitch Analysis

What is My Favourite CX?

About the host

Recent episodes

Optimising everything is quietly destroying your mental health — and your CX | Tom Oxley | Ep 46

Optimising everything is quietly destroying your mental health — and your CX | Tom Oxley | Ep 46

How to turn every service failure into loyalty with the right human response | Joe Naberhaus | Ep 45

How to turn every service failure into loyalty with the right human response | Joe Naberhaus | Ep 45

Turning on AI without foundations is like hiring 10,000 untrained agents | Sam Davison | Ep 44

Guest Appearances

Tom Oxley

Joe Naberhaus

Klaus Schwarzkopf

Tamara Bursztein

Advertisers on this show

Best industries to pitch My Favourite CX for

Podcasts like My Favourite CX

Every question we get asked beforesomeone starts their trial.

Every question we get asked before
someone starts their trial.

Every question we get asked before
someone starts their trial.