
Episode #14
White Glove Plumbing with Polly and Haven Brady
Polly and Haven Brady join us to talk about spotting a gap in the home services industry and building a company to fill it. They are the co-founders of Polly Plumbing, which they launched after dealing with contractors as homeowners and knowing there had to be a better way. In this conversation, we talk about how they brought a customer experience focus and process discipline to a trade not typically known for it, the technology behind a high-touch service experience most people don't expect from a plumber, and what it takes to build a team that delivers it consistently. Connect with Polly Plumbing: Website | Facebook Connect with Neighbor Interiors: Website | Instagram | YouTube | TikTok | Pinterest | Facebook | LinkedIn

