Never Mind the Pain Points
How Informa delivered people-first office moves
In this conversation, Clarasys consultant Ellen Brownings sits down with Informa’s Head of Workplace Colleague Experience, Sheena Vadher, to unpack how Informa has transformed offices across London, Dubai, Istanbul, Singapore and Mumbai into truly people‑first spaces. Rather than treating office moves as a purely logistical, “bricks and mortar” exercise, Informa and Clarasys focused on the colleague experience from day one – involving people early, listening to their concerns, and designing spaces and technology around how they really work. From flexible “orbits” and collaboration zones to escape pods and tech‑enabled meeting rooms that “just work”, the programme set out to create workplaces that are both human‑led and technology‑enabled. Ellen and Sheena explore how they navigated cultural nuances across global locations, brought multiple internal teams and rep groups together, and measured impact with standout results – including 94% of colleagues feeling move‑ready and 100% feeling tech‑ready on day one in Dubai and Istanbul. They also share practical tips for anyone planning an office move or wider workplace transformation, and reflect on what it takes to build a partnership that feels like one team working towards a shared goal. To watch this podcast, or read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/how-informa-delivered-people-first-office-moves
