
Office Hours: Business Edition
Angie Hicks on the 2026 Housing Market - Office Hours: Business Edition - Haslam College of Business
Angi founder Angie Hicks returns to Office Hours: Business Edition to talk with Monica Langley about where the housing market sits in the summer of 2026. Higher rates have homeowners locked into the houses they already own, and Angi's own survey found people staying put about five years longer than they expected to. Hicks explains what that does to home improvement spending, why 2008 and Covid both reset her thinking on the category, and why she predicts this will be the summer of the air conditioner. She also walks through the mechanics of the business: how pros pay for leads, how many get matched to a single homeowner, what happened to the old Angie's List penalty box, and why she still runs her own one-on-one office hours with contractors. Monica brings her own case study, a cracked driveway she could not get anyone to look at until she went on the platform.

