
Episode #92
Plan. Respond. Recover. Preparing Municipalities for Disaster
When disaster strikes, the decisions made in the first hours can have a major impact on the extent of the damage and the recovery process. In this episode of OMAG All Access , host William Shepherd, OMAG Director of Risk Management, sits down with Jay Baker and Ryan Allen of ServiceMaster to discuss disaster response and restoration for Oklahoma cities and towns. From water and fire damage to tornadoes, flooding and mold, the conversation covers what happens after a loss, why a quick response matters and what municipalities can do before disaster strikes. Jay and Ryan also share lessons from decades of restoration experience, common mistakes that can lead to additional damage and what municipalities should consider when choosing a restoration partner. In this episode: Why restoration professionals should be contacted as quickly as possible after a loss How delayed response can lead to secondary damage Steps municipalities can take before a disaster occurs What city staff can safely do while waiting for help to arrive Common mistakes during the restoration process What to look for when selecting a restoration partner Lessons learned from major floods, tornadoes and other challenging losses Preparation can make all the difference when the unexpected happens. Listen in for practical information that can help your municipality build a stronger disaster response plan.

