OSAP Observations

An original podcast series from the Ohio Society of Association Professionals featuring candid conversations about the latest trends, challenges and success stories shaping the association world.

OSAP Observations is a business podcast hosted by osappodcast, with 24 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

osappodcast hosts OSAP Observations, a business show with 24 episodes published.

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  Episode #23

  Leading Through Change: Ethics, Trust, and the Future of Associations

  Jul 29, 202627 min

  In this episode, host Jarrod A. Clabaugh, CAE, sits down with Avi Olitzky, president and principal consultant of Olitzky Consulting Group, to discuss the leadership challenges and opportunities shaping today's associations. Avi shares how his journey into the association world fueled a passion for helping mission-driven organizations navigate change, build trust, and remain relevant in an evolving landscape. Together, they explore the importance of ethical leadership, effective change management, and the strategic decisions associations must make as they adapt to emerging technologies, shifting member expectations, and an increasingly complex future. This episode is sponsored by the Ohio Trucking Association . OSAP Observations is produced by Association Briefings .

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  Episode #22

  Building Better Member Connections Through Smarter Marketing

  Jun 30, 202627 min

  In this episode, host Jarrod A. Clabaugh, CAE, welcomes Barb Burgie, owner of Burgie MediaFusion, for a conversation about effective marketing strategies for associations. Barb shares practical advice on identifying the right audience, crafting messages that inspire action, and avoiding the pitfalls of trying to reach everyone at once. She also discusses the importance of member research, balancing AI with human expertise, building authentic relationships through personalized communication, and adapting marketing strategies to changing search and social media behaviors. This episode is sponsored by Kalahari Resorts & Conventions Sandusky . OSAP Observations is produced by Association Briefings .

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  Episode #21

  Leadership, ROI, and the Changing Expectations of Membership

  Apr 28, 202626 minS0

  <p>In this episode, host Jarrod A. Clabaugh, CAE, sits down with Tom Balzer, CAE, president and CEO of the Ohio Trucking Association, to discuss his journey into the association world and the leadership lessons he’s learned along the way. Tom reflects on how fraternity involvement first introduced him to organized leadership and service, eventually leading to a career in motor carrier and trade associations. The conversation explores how the industry—and the broader association landscape—has evolved over the years, including changes in civil discourse, member engagement, and growing expectations around immediate return on investment. He also shares person...

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  Episode #20

  Unlocking the Voice of Your Association Through Podcasting

  Mar 30, 202622 minS0

  <p>In this episode, host Jarrod A. Clabaugh sits down with Colby Horton and Frank Humada with Association Briefings, to explore why podcasting is gaining traction across the association space. At the heart of the conversation is a simple idea: meeting members where they are. As screen fatigue grows, audio offers a more natural, accessible way to engage—turning everyday moments into opportunities for connection. They also discuss how podcasts unlock the depth of an association’s community, surfacing member expertise, stories, and perspectives that often go unheard. Beyond content, the episode highlights podcasting as a strategic tool—helping prospective member...

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  Episode #19

  Building Resilient Associations: Curiosity, Judgment, and Member Value

  Feb 27, 202623 minS0

  <p>In this episode, host Jarrod A. Clabaugh, CAE, talks with Mark McSweeney, CAE, founder of Envisioned Future, about his journey into association management and the lasting impact of the profession. Drawing on a career that spans fraternity leadership, trade associations, and association management companies, Mark reflects on the ripple effect associations create through effective governance, strategic clarity, and organizational transformation. The conversation addresses common misconceptions about nonprofits, emphasizing that associations are complex businesses requiring disciplined financial management and healthy reserves. Mark shares leadership insights on curiosity, facilitation, patience, and vulnerability, and discusses how the industry may continue to evolve...

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