
Outsmart Burnout: The Podcast for High-Achieving Women with Dr. Zarya Rubin
Be a Facilitator, Not a Fixer - Laurie Maddalena on Sustainable Leadership
Laurie Maddalena spent years as the "fixer" — the leader who carries her team's entire workload — before discovering the archetype shift that changed her career: becoming a facilitator instead. She and Dr. Zarya unpack why "open door policies" and multitasking quietly fuel burnout, the five-minute practice that ends workday chaos, and how Laurie holds a 40-hour workweek while running a company and raising three kids. They also share a candid conversation about parenting kids with chronic illness and the mantras that help them stay grounded when control isn't an option. KEY TAKEAWAYS - The fixer-to-facilitator shift is the most important transition in leadership — and most people are promoted into it with zero training. - Task-switching (multitasking) increases the time it takes to complete a task by over 500%. - The "open door policy," taken to the extreme, is one of the most burnout-inducing workplace practices — protected, undistracted time is essential. - A five-minute end-of-day practice — naming your top two priorities for tomorrow — reduces mental clutter and lowers stress. - Burnout is often a leadership and systems problem, not just a personal one — vague delegation ("drive-by delegation") sets people up to fail. - Boundaries, like disconnecting fully on vacation, model healthy leadership for the whole team rather than restricting others. - When facing what you can't control, the mantras "be with what is" and "invested yet detached" can help you stay engaged without burning out. TIMESTAMPS 01:53 Laurie's two pivotal leadership moments 09:48 What the "fixer" actually looks like at work 15:00 Banishing the open door policy and multitasking 20:56 The five-minute end-of-day recalibration practice 32:01 How Laurie caps her workweek at 40 hours 41:49 Instilling accountability instead of "drive-by delegation" 48:06 Parenting through chronic illness: "be with what is" 51:29 Rapid fire round 55:04 "Be a facilitator, not a fixer" GUEST CONTACT Website (free Fixer to Facilitator assessment): lauriemaddalena.com Connect on LinkedIn: Laurie Maddalena Connect with Dr. Zarya, The Burnout Doctor: Website: www.theburnoutdoctor.com IG: www.instagram.com/theburnoutMD Get your FREE Burnout to Balance Toolkit: https://drzarya.myflodesk.com/burnouttoolkit Book a FREE Consult with The Burnout Doctor: https://calendly.com/drzarya/free-burnout-consult Reach out with questions or to book The Burnout Doctor for your next event: hello@theburnoutdoctor.com

