
Episode #6
6: Munjal Shah on How AI Is Solving Healthcare's Biggest Crisis
00:00 Introduction 02:14 Why AI Creates Abundance 12:45 Workforce Shortages 28:17 The Future of Home Care 41:09 Founder Lessons Munjal Shah joins Seth Sternberg for a wide-ranging conversation about the future of healthcare, AI, and one of the biggest challenges facing society: caring for an aging population with a shrinking healthcare workforce. Drawing from his experience building Hippocratic AI, Munjal explains how voice AI is helping health systems stay connected with patients after they leave the hospital, improve medication adherence, and expand access to care. He also shares why building AI for healthcare requires a completely different approach, how his team prioritizes patient safety, and why he believes AI will create greater abundance in healthcare by helping clinicians spend more time where they're needed most. They also discuss what it takes to build trusted AI, why older adults often prefer voice over apps and text messages, and how entrepreneurs can tackle some of society's hardest problems. In this episode: - Why healthcare faces a growing workforce shortage - How voice AI is improving patient care and follow-up - What it takes to build safe, trustworthy AI for healthcare - Why personalized conversations lead to better health outcomes - How AI can help clinicians focus on higher-value care - The future of aging, home care, and healthcare delivery - Why mission-driven companies take the long view - Lessons from building multiple technology companies About Munjal Shah: Munjal Shah is the co-founder and CEO of Hippocratic AI, a company developing safety-focused generative AI for healthcare. Previously, he founded Health IQ, which helped older adults navigate Medicare Advantage, and earlier founded Like.com, which was acquired by Google, and Riya, which was acquired by Alibaba. Connect with Munjal Shah: LinkedIn: https://www.linkedin.com/in/munjalshah747/ Connect with Seth Sternberg: LinkedIn: https://linkedin.com/in/sethjs Listen to Aging Intelligence: Apple Podcasts: https://bit.ly/41idKLJ Spotify: https://bit.ly/3R6LPwc YouTube: https://bit.ly/4buRqDn

