
Episode #13
Bank of America’s Sharon Miller on Savannah Growth | Blessings in a Book Bag | AI Updates for Small Business
This episode of Savannah Chamber Connect, presented by Vaden Automotive , features three exciting and information-packed segments. First up, a Hot Seat interview with Sharon Miller, President of Business Banking for Bank of America , who shares impressions of Savannah, discusses $37 billion in regional investment (port expansion, Hyundai, and an AI data center), labor and retention challenges, and expectations that interest rates may rise rather than decline; she also highlights Bank of America’s hybrid digital-and-branch approach, technology spending, upcoming “Erica for Business” enhancements, CashPro capabilities, lending growth, and community investment through volunteer hours and philanthropy. In a Superstar Spotlight, Mahogany Bowers, founder/executive director of Blessings in a Book Bag , describes the nonprofit’s 17-year mission to provide weekend food and accessible resources, details poverty and resource-access barriers, and shares ways to support events like the Back to School Bash, Tanger Dash and Splash 5K, Thanksgiving, and Christmas drives. An industry update with Chris Andre covers Google’s AI search overviews impacting website traffic, tracking AI bot visits in analytics, Siri’s AI upgrades powered by Google’s Gemini, LLM terminology, model competition (GPT, Claude, Gemini), and advice to test how bots can read a business website. IMPORTANT LINKS: Learn more about the Savannah Area Chamber of Commerce Explore upcoming events MEET OUR PRESENTING SPONSOR: VADEN IN THE COMMUNITY | Vaden Automotive Follow for updates: INSTAGRAM FACEBOOK Bert's Hot Seat: Sharon Miller President of Business Banking for Bank of America Superstar Member Spotlight: Mahogany Bowers Founder, Blessings in a Bookbag Council Update: Chris Andre CRM & MarTech Coordinator FIND A FAVORITE SPOT IN THIS EPISODE: 00:00 Show Intro 00:42 Hot Seat Guest 01:37 First Impressions 03:03 Savannah Growth 05:22 Banking Partnerships 06:42 Interest Rates Outlook 08:26 Digital vs Branches 10:39 Tools and Lending 12:17 Community Impact 15:16 Superstar Spotlight 15:52 Mission Origin Story 17:27 Weekend Hunger Reality 19:32 Redefining Poverty 22:45 Accessible Resources 24:18 Accessibility Struggles 24:58 Why Support Matters 25:29 How to Get Involved 27:31 Thanksgiving Giving Drive 28:44 Nostalgia and Dignity 30:40 Need Still Growing 32:26 Beyond Food Assistance 34:36 Strong Together Savannah 36:15 AI Industry Update 36:48 Google Search Changes 38:27 Siri AI Overhaul 39:33 AI Terms Explained 41:07 Misconceptions About AI 42:16 Choosing AI Models 43:23 AI Tips for Websites 44:44 Sponsor and Closing

