At The Table With CAHSAH
AI In HomeCare: Where It Belongs And Where It Doesn't
AI is already creeping into home health and hospice, but if you use it wrong, it can put your agency, your staff, and your compliance at risk. Scottie Strong breaks down where AI actually helps, where it absolutely does not belong, and why the biggest danger may be leaders treating it like the authority instead of the assistant. Mark Wilson sits down once again with Scottie Strong, founder of Strong Consulting Group Services and a veteran advisor to home health and hospice agencies since 1993, for a blunt conversation about the real-world use of AI in post-acute care. From hospice documentation and decline indicators to home health charting, OASIS support, QA, and reimbursement pressure, Scott explains exactly where the technology can create efficiency - and where it can create serious trouble. You'll discover: - Why AI has no place replacing the human connection in hospice care - How it can still help with documentation, decline tracking, and compliance guardrails - The biggest home health opportunity: making sure clinicians capture the right data in the field - Why AI-generated clinical notes and patient-specific prompts can cross legal lines fast - The hidden compliance risk of employees uploading protected health information into AI tools without approval Scott also warns about the unintended consequences of using AI for referral screening, patient selection, and performance metrics, including the risk of cherry-picking easier cases and creating unfair government benchmarks. He explains why agencies need clear AI policies now, what those policies should prohibit, and why vendor transparency matters more than slick promises. If you're leading a home health or hospice organization, this episode is essential listening. It’s a practical, cautionary guide to using AI without losing compliance, judgment, or humanity.
