
Episode #9
Behind the Laptop with Andrea Poole of Vale View Virtual Assistant
In this Behind the Laptop episode of Virtual Ventures, we're joined by SVAI member Andrea Poole, founder of Vale View Virtual Assistant, to hear how she went from redundancy in a large bank to winning Administrative Service Provider of the Year within her first year of business. Andrea shares how she came to the virtual assistant industry after redundancy and a year off with her children, why self-employment was never on the cards for her, and what those first few months of putting herself out there really looked like before her first client came along. We also talk about associate work and why Andrea completely changed her mind about it, specialising versus keeping a variety of clients, the challenges nobody warns you about, and the boundaries she set from day one that she's grateful for now she's at capacity. Tune in to hear Andrea's honest reflections on starting from scratch, finding your first client, and the community that made all the difference. New episodes of Virtual Ventures are released every second Tuesday. About SVAI The Society of Virtual Assistants Ireland is a professional community supporting Virtual Assistants and Online Service Providers to build sustainable, well-run businesses. Learn more about us: https://virtualassistantsireland.ie/about/ Join SVAI: https://virtualassistantsireland.ie/join-as-a-va/ Follow us on Instagram: https://www.instagram.com/virtualassistantsireland/ Connect with us on LinkedIn: https://www.linkedin.com/company/virtualassistantsireland/ Follow Andrea on Instagram: https://www.instagram.com/vale_view_virtual_assistant/ 0:00 Intro 0:16 Behind the Laptop with Andrea Poole 1:18 Redundancy and a year off with her kids 2:14 Finding the virtual assistant industry 4:52 Discovering SVAI and doing the Bootcamp 8:02 What the first few months really looked like 9:50 Landing her first client 13:01 Changing her mind about associate work 18:45 Specialising vs generalising 21:28 The challenge nobody warns you about 26:01 The work phone and setting boundaries 32:31 Winning Administrative Service Provider of the Year 36:03 Finding community after 15 years in corporate 40:00 Andrea's recommendation: pen and paper 42:05 Outro

