
Beyond the Algorithm Podcast
200+ mental shortcuts decide if people buy from you
Did you know customers make decisions using mental shortcuts? Our podcast guest, behavioral scientist Nancy Harhut, wrote the book on it. In this episode: β’ Why customers decide on gut, not logic β’ Sell against the why-not: find the real objection and answer it β’ Why a testimonial with a flaw beats a perfect one β’ Why three benefits beat five β’ Pricing that feels like a better deal (a smaller sale-price font, and framing the upgrade as +$X) β’ Social proof, loss aversion, and giving people a sense of control β’ What changes when you sell expensive or luxury products Links: β’ HBT Marketing: https://www.hbtmktg.com/ β’ Using Behavioral Science in Marketing: https://www.koganpage.com/marketing-communications/using-behavioral-science-in-marketing-9781398606487 β’ Nancy Harhut on LinkedIn: https://www.linkedin.com/in/nancyharhut/ Beyond the Algorithm with Alex Chich. Deconstructing how winners decide on marketing. Subscribe for new episodes. #marketing #ecommerce #behavioralscience


