
Episode #46
What Actually Breaks Private Equity Portfolio Companies
In this episode I sit down with Rich Kershaw, a technology due diligence specialist who has looked at over 250 companies for private equity and venture capital investors. We talk about why the technology itself is rarely the real problem inside a portfolio company. Rich explains that the org chart exposes decision making gaps that technical documents alone will not show you. This conversation gets into where large language models help and where they fall short. Rich explains why he treats AI like a smart but inexperienced intern who still needs clear direction. He shares what he is building with Billy, a platform designed to spot gaps in a company's operations before they turn into bigger problems for investors. Chapters: 00:42 - The Hidden Data Problem Behind Value Creation 02:28 - A Circuitous Route into Private Equity 11:20 - When Technology Is — or Isn't — the Problem 17:21 - Org Charts: What They Reveal About Governance and Decision‑Making 27:19 - AI, LLMs and Due Diligence: What They Can — and Can’t — Automate 37:24 - Origin of Billy: Scaling the Service with LLMs 49:57 - Where to find Billy and Diligency — contact, beta sign-up & next steps Companies Mentioned Octopus Investments, Octopus Energy, Lecky Kershaw, Diligency Consortium, Billy, Microsoft, GitHub, Monday.com , Atlassian, Salesforce, Intercom Websites Mentioned richkershaw.com , diligency.org , leckykershaw.com , billy.works Guest Information Rich Kershaw spent his career on both sides of the technology table, first as a CTO and product leader, then running technology and product due diligence for venture capital and private equity investors through Lecky Kershaw. He co-founded the Diligency Consortium, a group of due diligence specialists working across multiple disciplines, and he is now building Billy, a platform that tracks portfolio companies against established operational standards between funding rounds. Rich can be found at richkershaw.com and Billy at billy.works.






