Product Pals

Welcome to Product Pals.This is a space where product people come together to talk honestly about the work, the challenges, and everything in between.We share stories from our own journeys and from others in the product world. The moments that felt uncertain, the lessons that stuck, and the shifts that changed how we think and build.Product Pals is also a community. A place to feel supported, to learn from each other, and to remember that you are not navigating this alone.Whether you are experienced, just getting started, or somewhere in the middle, you are very welcome here. ☕️🍵🧋

Product Pals is a business podcast hosted by Charlotte Bian, Kiet Truong, with 25 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Charlotte Bian, Kiet Truong hosts Product Pals, a business show with 25 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Product Pals

  Justin Homer - Designing and leading Change, Creative Slop and Good Work - Beyond the Build

  Jun 1, 20261h 2mS0

  <p>In this episode of Product Pals: Beyond the Build, Charlotte and Kiet sit down with Justin Homer, Partner and Co-founder of Be Luminous, to explore what it really means to create meaningful change through collaboration, design and play.</p><p>Justin shares the journey from social policy and homelessness support to building world-class collaborative design practices across global consultancies and now Be Luminous. Together, they unpack why great work requires vulnerability, why creativity needs messiness, and why leaders must design systems that help people do their best work ,  not just manage change after the fact.</p><p>This conversation i...

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  Product Pals

  Product Pals: Beyond the Build with Ed Wong | Signal Not Noise Conference | Product Pals Live

  May 22, 202627 minS0

  <p>Product Pals is going live!</p><p>In this special episode, Charlotte and Kiet sit down with Ed Wong, founder of LAST Conference and creator of Signal Not Noise,to announce the very first Product Pals LIVE podcast event happening in Sydney this June.</p><p>Together, we explore the evolution from LAST to Signal Not Noise, why authentic communities matter more than ever, and how product and tech professionals are navigating an industry shaped by AI, uncertainty, and constant change.</p><p>Ed shares the story behind building one of Australia’s most loved grassroots product communities, what it...

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  Product Pals

  Commercial Mindset, AI and the Future of PM with Kurt Yang [Beyond the Build]

  Mar 25, 20261h 3mS0

  <p>In this episode of Product Pals, we sit down with Kurt Yang to explore why every PM needs a stronger commercial mindset.</p><p><br /></p><p>Kurt shares his journey from finance into product, unpacks the difference between commercial and digital product management, and reflects on how AI may reshape the future of the PM role.</p><p><br /></p><p>We also discuss:</p><p><br /></p><p>commercial mindset in product</p><p>AI and the future of PMs</p><p>ownership, accountability, and product leadership</p><p>startup lessons and common mistakes</p><p>frameworks...

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  Product Pals

  Product Pals: Rethinking Operating Models with John Cutler

  Mar 4, 202651 minS0

  <p>In this episode of Product Pals, Charlotte and Kiet sit down with John Cutler — one of the most distinctive voices in modern product thinking and operating model design.</p><p>For many in the product community, John needs no introduction. But for those newer to the space, he is a seasoned product leader, educator, and systems thinker with over two decades of experience across product management, user research, enablement, and frontline roles.</p><p>He is currently Head of Product at Dotwork, where he explores how operating systems and decision frameworks can help teams build better products with greater cl...

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  Product Pals

  Beyond the Build – A Rare Journey with Ines and James

  Feb 4, 20261h 22mS0

  <p>In this heartfelt episode of Product Pals, Charlotte and Kiet sit down with design lead James Riddell and product leader Ines Goluza, the inspiring team behind Rare Journey — an AI-powered health companion app built to support families navigating rare diseases.</p><p>After the birth of his son Felix and his diagnosis with the ultra-rare Myhre Syndrome, James, along with his partner Ivana and sister-in-law Ines, channelled their personal experience into building Rare Journey and co-founding the Myhre Syndrome Foundation Australia. What began as a family crisis quickly became a bold mission to support others through empathy-driven tech.</p><p>...

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