Quality Impact

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries. Learn more about the CQI

Quality Impact is a business podcast hosted by The Chartered Quality Institute, with 22 episodes on record and a Required Pod Score of 80.

The Chartered Quality Institute hosts Quality Impact, a business show with 22 episodes published.

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  Quality Impact

  Can Burnout Become a Quality Failure?

  Sep 15, 202626 min

  What happens when the pursuit of high performance begins to undermine the people responsible for delivering it? In this episode, we speak with Maryna Bilousova, former pharmaceutical industry leader, executive advisor, speaker and author ​on human sustainability in quality leadership. Drawing on her experience in high-pressure corporate environments, Maryna explores how stress, decision fatigue, and burnout can quietly erode quality, governance, and organisational performance, and why protecting the human infrastructure behind quality may be one of the most important leadership challenges organisations face today.

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  Quality Impact

  The Power of Getting Quality Right

  Aug 13, 202622 min

  From quality control at Birds Eye to AI systems for submarines and a major NHS digital transformation, Andrew Wright has spent his career working where the stakes are high. In this episode, he explains how trust, collaboration and designing for real user needs helped deliver projects that made a measurable impact, including an NHS Direct website that went on to save an estimated £60 million in its first year.

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  Quality Impact

  The Standards Crisis Nobody Is Talking About

  Jul 15, 202628 min

  Standards quietly underpin modern life, yet most organisations still rely on PDFs and manual processes to put them into practice. In this episode, Simon Powell, Executive Director of the Digital Standards Alliance, explains how digital standards could help organisations transform quality, compliance, and innovation.

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  Quality Impact

  When Leadership Fails, Quality Pays the Price

  Jun 17, 202624 min

  What happens when financial decisions are made without considering their impact on quality? In this episode, Carl Andrew, Chartered Management Consultant, Chartered Manager, and Founder of Westwood Management Consulting, explores how short-term thinking can erode culture, trust, and performance, and why it's important to quantify the cost of inaction and inactivity. Discover why quality leaders must speak the language of finance, build strategic partnerships, and position quality as a driver of long-term success.

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  Quality Impact

  Leading Quality Across Borders and Time Zones

  May 13, 202634 min

  What does it take to turn a reactive quality function into a trusted global team? Manuel Ancizu who is a Commercial Program Manager for Global Wind Energy Projects based in Spain shares how his team at Siemens Gamesa grew from three people to eleven by putting trust, empowerment, and proactive quality at the centre of every project. He discusses meeting customers before contracts begin, managing remote teams he has never met in person, and conducting drone inspections at sea. This is a sharp, real-world look at leading quality in one of the industry’s most complex environments while building trust across continents without ever meeting face to face.

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