
Real AI & Digital Transformation
Advice for Business Leaders: Orchestrating Agents and People to Improve Customer Processes
Thomas Erl speaks with Gijs in 't Veld, author of the newly published book "Leading the Customer-First Hybrid Enterprise," who shares his advice and insights for coordinating the involvement of AI agents and human workers in automated business operations. (Intro and outro music by Highet.) Hosted on Acast. See acast.com/privacy for more information.

