Episode #15
Verbal Behavioural Intelligence
May 20, 202632 minS6
<p>Communication is the basis of many aspects of legal practice. This episode looks at the science behind what we say and how we can use this to improve our communication for best effect. </p><p>Full description / show notes including links etc Matt works with the Verbal Behavioural Intelligence system to help people look at the science behind what they say. In short, all conversation content can be divided into 14 criteria (in 4 clusters). The amount of each of these clusters and criteria we use in a conversation can shape how we communicate. We can tweak these ratios to improve our...
