
Reliability 4.0
E59: The Generational Shift Reshaping Maintenance & Reliability with Casey Pritt
“What happens when your most experienced maintenance technicians retire? And how prepared is your organization to retain the knowledge they take with them?” In this episode of Reliability 4.0 , Casey Pritt from Smurfit WestRock explores one of manufacturing’s biggest challenges: preserving decades of maintenance knowledge while embracing new technology. Drawing from her IMC presentation, Casey explains how each generation has shaped maintenance practices—and why the future depends on combining hands-on experience with modern digital tools rather than choosing one over the other. We discuss: Why maintenance knowledge is disappearing as experienced workers retire How different generations have shaped maintenance strategies Why technology should complement—not replace—equipment knowledge The challenge of planning large paper mill outages with thousands of contractors How AI could help capture expertise before it leaves the workforce If your organization is preparing for the next generation of maintenance professionals, this episode offers practical insights into protecting knowledge while driving reliability forward. This episode is available on: YouTube: https://youtu.be/RDo_8PsbQwY Apple Music: https://podcasts.apple.com/us/podcast/reliability-4-0/id1729943699 Or wherever you get your podcasts! Want to explore how EasyRCA helps capture and standardize reliability knowledge? https://easyrca.com/engage #Reliability40 #Maintenance #ReliabilityEngineering #KnowledgeTransfer #AssetManagement #Manufacturing

