Resilient by Design with Rebecca Hay

I'm Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I've finally landed where I want to be. Throughout my journey I've become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I'll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.

Resilient by Design with Rebecca Hay is a business podcast hosted by Rebecca Hay, with 385 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Rebecca Hay hosts Resilient by Design with Rebecca Hay, a business show with 385 episodes published.

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  Episode #335

  335. I Changed My Business Model. Here's What I Got Wrong.

  Aug 18, 202622 minS8

  Welcome back to the Resilient by Design Podcast. We are back and kicking off a spectacular Season 8! -- Have you ever looked at your interior design business and thought, How did something I love become this exhausting? Between client requests, invoicing, hiring, managing a team, keeping projects moving, and constantly being the person everything comes back to, it's easy to become so focused on running the business that you lose touch with why you started designing in the first place. I've experienced my own version of that this year. In the first episode of Season 8, I'm taking you behind the scenes of some major changes I made in my business, including stepping away from design projects, changing my business model, and retiring an offer I was known for. And I'm sharing what I got wrong. We're talking about burnout, scaling, systems, becoming the bottleneck, changing your mind, and why trying something that doesn't work is not the same thing as failing. Most importantly, I want you to ask yourself: "Am I actually building an interior design business that I want to run?" Because the goal isn't just more clients, a bigger team, or more revenue, it's building a profitable, sustainable business that gives you the freedom to spend more time doing the work you're actually great at. I'm also sharing what I'm changing next, why Power of Process is returning, and what you can expect from this new season of Resilient by Design. Resources: Join the Power of Process Waitlist for its 2026 Fall Return as you've never experienced before: https://rebeccahay.com/pop-waitlist/ -- This episode is sponsored by Programa . Programa is project management software built specifically for interior designers. It's designed to save you hours every week and reduce the errors that come from managing projects across scattered documents and systems. Use code RBD25 for 25% off annual Programa plans. Click to learn more.

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  Resilient by Design with Rebecca Hay

  Stop Ignoring your Finances - Here's why its costing you with Danielle Hendon [Rebroadcast]

  Jul 7, 202652 minS7

  Are you avoiding the numbers in your interior design business? In this rebroadcast episode, I revisit my conversation with Danielle Hendon of Four Corners CFO about profit, cash flow, financial planning, and why your bank account balance is not the full story. If you've ever wondered why you're making more money but still feeling stressed, or why your business feels busy but not necessarily profitable, this episode will help you start looking at your numbers differently. Danielle explains why revenue and profit are not the same thing, why designers need to understand their project profitability, and how your finances can become a tool for better decision-making instead of something you avoid. We also talk about bookkeeping, tracking time, understanding expenses, preparing for feast-or-famine cash flow, and using your numbers to build a stronger, more sustainable business. This is the final rebroadcast before the podcast takes a short summer break. New episodes will be back soon. Episode Highlights: Why designers tend to avoid their numbers Why your bank account balance is not enough information The difference between revenue, profit, and cash flow How to think about revenue-generating costs versus operating expenses Why tracking your time matters for pricing How to review your year and plan ahead with more confidence Why understanding your numbers helps you lead like a CEO Episode Resources: Learn more about Pricing with Confidence : For the designer who's done guessing, undercharging, or dreading "the money talk" and wants to start pricing profitably in just a few hours.

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  Resilient by Design with Rebecca Hay

  Picking your Profitable Pricing Model [Rebroadcast]

  Jun 30, 20269 minS7

  Are you busy… or are you actually profitable? In this rebroadcast episode, I'm revisiting an important conversation for interior designers who want to build a more sustainable business: how to choose a pricing model based on real numbers, not guesses. I share why revenue and profit are not the same thing, how to look at the different ways money comes into your business, and why your most profitable revenue stream may not be the one you expect. If you've ever wondered whether your design fees, implementation, consultations, or product resale are actually supporting your business, this episode will help you start looking at your numbers with more clarity. Episode Highlights: Why you need to look at profit, not just revenue How to identify your revenue streams Why tracking your time matters when choosing a pricing model How product resale and implementation can impact profitability A simple exercise to help you understand where your business makes the most money Episode Resources: Pricing With Confidence

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  Resilient by Design with Rebecca Hay

  Pricing Pushback: Managing Client Sticker Shock [Rebroadcast]

  Jun 23, 202615 minS7

  Have you ever sent a proposal to a potential client and then heard nothing back? In this rebroadcast episode, I'm revisiting an important conversation about pricing pushback, client objections, and the confidence it takes to talk about money in your interior design business. I share a personal lesson from my early days of testing a fixed-fee pricing model and what it taught me about communication, pre-qualifying, and setting expectations before the proposal ever lands in a client's inbox. This episode is for you if you've ever second-guessed your fee, felt awkward talking about money, or wondered what to do when a potential client says, "That's more than we expected." In this episode, I share: Why pricing objections are normal, even as your business grows How to communicate your value before the proposal stage Why pre-qualifying clients helps reduce pricing pushback The importance of talking about money early in the process How to respond when a client questions your fee Why reducing the scope is not the same as discounting your value If you've ever felt that stomach-drop moment after sending a proposal, this episode will help you approach pricing conversations with more clarity, confidence, and leadership. This episode is sponsored by Programa . Programa is project management software built specifically for interior designers. It's designed to save you hours every week and reduce the errors that come from managing projects across scattered documents and systems. Use code RBD25 for 25% off annual Programa plans. Click to learn more.

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  Episode #334

  334. Stop Punishing yourself for taking time off

  Jun 16, 202625 minS7

  Taking time off from your business should not mean cramming your calendar before you leave, checking emails from the dock, and coming back to complete chaos. In this episode, I dive into what it actually means to take time off from your interior design business without mentally carrying it with you the entire time. This is a conversation about boundaries, leadership, communication, and building a business that can function without constant access to you. I share the three ways designers often punish themselves around vacation: overloading the days before they leave, staying half available while they're away, and coming back to a packed reentry that erases the rest they just had. If you've ever felt guilty for taking time off, worried that clients will think you don't care, or found yourself answering emails even after setting an out-of-office reply, this episode will help you rethink what sustainable business ownership can look like. You'll walk away with practical questions to ask before your next vacation, permission to create clearer boundaries, and a reminder that a calm business creates a better client experience. This episode is sponsored by Programa . Programa is project management software built specifically for interior designers. It's designed to save you hours every week and reduce the errors that come from managing projects across scattered documents and systems. Use code RBD25 for 25% off annual Programa plans. Click to learn more.

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