
Episode #173
Data-Driven Coaching and AI in Store Operations
Send us Fan Mail This month on the productivity podcast Ben Collier , co-founder at Ocasta discusses how streamlining store communications is helping drive actionable tasks, frontline micro-learning, and better sales conversions, and looks ahead to when AI will automatically guide managers through effective team coaching. Key takeaways: From Consumer Apps to Frontline Operations: How a serendipitous project shifted Ocasta from building consumer apps for major brands into creating user-friendly, bespoke operations platforms for retail enterprises. Removing Operational Guesswork: Why turning disguised head-office communications into clear, actionable tasks with real-time visibility eliminates confusion on the shop floor. Micro-Learning in the Flow of Work: How extending traditional knowledge bases into bite-sized, AI-generated training allows store teams to access and complete critical standard operating procedures in just minutes. The AI-Powered Coach: A look ahead at Ocasta's upcoming AI coaching assistant, designed to analyse real in-store observation data and provide managers with tailored action plans and prompts—removing the guesswork from human judgment. Ocasta Webinar: Watch the Webinar Ben mentions in the Pod Event Alert: Catch up with Ben and the Ocasta team to get an early look at their new AI coaching assistant at the upcoming Productivity Forum. Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham. ️ Secure your spot: ReThink Forum 2026 Download a copy of our first ReThink Productivity Retail Report #theproductivityexperts Register for the 2026 Productivity Forum Download a copy of our first ReThink Productivity Retail Report Connect to Simon on LinkedIn Follow ReThink on LinkedIn






