
Episode #48
Season 1. Episode 48. Marketing Just Lost the Customer Record. Nobody Sent a Memo.
Databricks entering the CDP market with agents raises a question most marketing leaders have never had to answer: if customer data does not live in marketing, does marketing still own the customer? Jeff Pedowitz and Dr. Debbie Qaqish break down why marketing has always been a second-class citizen for data access, why the data lake created new silos instead of removing them, and what happens when IT controls a consumption-based contract for the data marketing needs to do its job. They also name the gap nobody has solved: no martech system on the market accurately captures what happens across a B2B buying committee, and most of what matters there was never digital in the first place.

