
Episode #6
From Copilot to AI Agents: How Cosmic Is Scaling AI Across the Business
What does practical AI adoption look like when you put your people before the technology? In this episode of Scaling With AI , Alex Bacon of BrightKeel AI speaks with Julie Hawker, Chief Executive of Cosmic, about how a 30-person organisation is introducing AI agents, automation and Microsoft Copilot without losing sight of people, governance or the way work actually gets done. Julie explains why Cosmic gave its admin and corporate teams ownership of AI opportunities, rather than leaving adoption to technologists. She shares how an internal automation register helps the team identify bottlenecks and prioritise workflows, and how agents are already supporting HR, health and safety, board preparation and senior leadership planning. They also explore the tension between experimentation and AI governance, including why strong guardrails can support innovation rather than simply slow it down. For founders, operators and senior leaders interested in leveraging AI in business, this is a grounded look at artificial intelligence in business, leadership and business growth AI. Listen now for practical lessons on scaling AI with your people, not around them.






