
Episode #6
Kaz Jac & Joe
I recently had the pleasure of speaking with Kaz Jack, a Registered Manager with Pebbles Care, based in Penrith, a town close to the English–Scottish border. In this conversation, we explore the importance of relational practice, why connection should always come before correction, and the psychology behind working in a trauma-informed way. Kaz shares valuable insights into how the language we use can either support or inadvertently trigger young people, and explains why thoughtful communication is such a powerful tool in residential child care. What stood out most to me was getting a real sense of who Kaz is as a person and how her values, authenticity, and compassion shape her leadership and practice. It's a conversation full of practical wisdom and reflection that I think will resonate with anyone working with children and young people. So, without further ado, I hope you enjoy this episode of The Residential Child Care Points of View Podcast Global . Here's my conversation with Kaz Jack.


