
Episode #299
How Do You Build a Skincare Business That Lasts 20 Years? with Rachel Lee Lozina
On She Built It®, Rachel Lee Lozina, founder of Blue Water Spa, licensed esthetician with 23 years of experience, and owner of two locations in New York, shares the skincare truth that most people never hear: the facials that actually change your skin, the ingredients that are marketing ploys, and why slow and consistent beats aggressive and trendy every single time. This conversation goes well beyond skincare. Rachel gets candid about what it actually took to open a second location an hour and a half from home, the cold calling, the free facials, the rejection, and the loneliness of being the new kid on the block after 18 years of established credibility. She also shares the pay structure mistake that kills most beauty businesses, why she stopped worrying about being liked by her team after 40, and how she uses AI to analyze her business metrics in ways she never could before. This is for anyone who’s ever wondered what it really costs to grow a service business from one location to two. Connect with us: Blue Water Spa Website Blue Water Spa LinkedIn Blue Water Spa Facebook Blue Water Spa Instagram Rachel Lee Lozina LinkedIn Rachel Lee Lozina Instagram Work with She Built It® Media She Built It® Instagram She Built It® CEO, Melanie Barr Instagram Melanie Barr LinkedIn She Built It® LinkedIn

