Shift podcast: Helping you rethink business transformation

Successful business transformation is taking on the demands of today while preparing for the challenges of tomorrow. In each episode of Shift, we amplify the voice of leading industry experts, to share their unique perspectives on what it takes to transform. Join us to learn how these leaders are approaching and executing on their transformation journeys while ensuring they perform as they transform. Listen as they describe what they're doing to create sustained outcomes for their employees, customers and communities.

Shift podcast: Helping you rethink business transformation is a business podcast hosted by PwC Canada, with 61 episodes on record and a Required Pod Score of 80.

PwC Canada hosts Shift podcast: Helping you rethink business transformation, a business show with 61 episodes published.

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  Shift podcast: Helping you rethink business transformation

  The trust economy: why curiosity matters more than ever

  Sep 10, 202642 min

  What if the most important leadership skill isn't knowing the answer, but being willing to hear one you don't like? Amanda Lang, one of Canada's most recognized business journalists, Chief Financial Correspondent for CTV News, host of Taking Stock on BNN Bloomberg, and bestselling author of The Power of Why and The Beauty of Discomfort, joins Shift for a conversation about the things that quietly shape every decision we make: what we pay attention to, how we stay curious, how we exercise judgment, and how we decide who to trust. We talk about why the smartest people are the least likely to act like know-it-alls, why real curiosity requires humility, how to lead when certainty is impossible, and why trust is earned the same way in a boardroom as it is at home, through transparency, repair and showing up the way you said you would. It's a reminder that in an era of infinite information and AI-generated certainty, the human superpowers, curiosity, judgment and trust, matter more than ever.

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  Shift podcast: Helping you rethink business transformation

  Legacy & The Next 40 Years — A Generational Handoff in Canadian City-Building

  Jul 22, 202638 min

  What survives when you hand a company to the next generation—and the world has changed underneath you? Mitchell Cohen has run the Daniels Corporation since 1984, building a development company on a conviction that traces back to his roots in Montreal's 1970s housing co-op movement: that housing is a right, not just a product. This September, his son Jacob stepped into the president's chair—by his own account, "in the toughest market our industry's ever seen." In only their second-ever joint interview, Mitchell and Jacob sit down with PwC's Shift for a candid conversation about what it actually takes to pass the torch without losing the soul of a company. They get into why brand isn't a logo but a promise ("we do what we say we're going to do"), what it means to build in a "trust recession," and the chance sidewalk encounter that turned into a quilt called a love poem to an entire community. Along the way they make a surprisingly persuasive case that empathy belongs on the balance sheet—and that the way out of Canada's affordability crisis comes down to a single word: collaboration. If you take one idea away, it's this: you don't have to choose between doing well and doing good—and the next chapter of our cities depends on more people believing it.

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  Shift podcast: Helping you rethink business transformation

  Learn, Unlearn, Relearn: What Leaders Still Don't Get About AI

  Jun 2, 202637 min

  What does it take for Canadian leaders to not just survive, but shape the AI revolution? In this episode of Shift, tech journalist, bestselling author, and entrepreneur Amber Mac joins the conversation to unpack why digital literacy is no longer optional — it's a leadership imperative.    From dismantling the myth that AI is "only for the smartest people in the room" to exploring Canada's unique position in global AI innovation, Amber delivers a candid look at the risks of falling behind and the rewards of going first. We dig into the barriers holding Canadian businesses back — risk aversion, regulation, and capital — and why telling stories of transformation matters now more than ever.    Plus: how a purpose-driven, human-centric approach to AI can redefine industries like healthcare, and why the leaders who master the art of learning, unlearning, and relearning will define the next decade.    A must-listen for executives, innovators, and anyone who wants to stop fearing AI — and start leading with it. 

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  Shift podcast: Helping you rethink business transformation

  Designing Insurance for Real Life

  May 6, 202635 min

  Insurance is meant for life’s hardest moments — illness, loss, the unexpected. It’s one of the most human promises we make. And yet, for many Canadians, the experience still feels confusing, impersonal, and slow.  In this episode of Shift, we speak with Rohit Thomas, CEO of BMO Insurance, about what it really takes to transform an insurance company from the inside out — the culture, the legacy systems, and the organizational muscle memory — without losing empathy at the centre of the promise.  Over the past year, BMO Insurance has launched Canada’s first bank-led digital insurance storefront, introduced RovrAI, an industry-first AI tool for advisors, and rolled out a new purpose and identity. Together, these moves raise a bigger question that sits at the heart of this conversation: how do you bring digital and AI in the moments that matter most — and still keep it human? 

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  Shift podcast: Helping you rethink business transformation

  The Vulnerability Advantage — An International Women’s Day Conversation

  Mar 18, 202631 min

  To mark International Women’s Day, Shift goes beyond celebration   —   and into the reality of leadership. Gillian Stein, CEO of Sluyter Manufacturing, joins the podcast for a candid conversation on what leadership truly demands. From stewarding a 115-year-old family business to stepping into a new industry, Gillian reflects on leading through uncertainty, carrying the unseen emotional labour at the top, and navigating the double binds women continue to face in the C-suite.  She also speaks openly about living publicly with bipolar disorder   —   and how vulnerability and psychological safety have reshaped her leadership, relationships, and impact. A powerful International Women’s Day conversation for anyone ready to lead with greater humanity, courage, and truth. 

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