
Smarter Sourcing
EP 57 - Cleveland Clinic's Stephen Downey On Centralizing, Standardizing, And Automating Supply Chain
Cleveland Clinic performs 300,000 surgeries a year and processes 80,000 instrument sets. Stephen Downey manages the supply chain behind all of it through three words: centralize, standardize, automate. That means enterprise-wide procedure cards, one knee tray, and off-site sterile processing modeled on facilities in Denmark and at Walmart. Stephen also breaks down how a monthly CEO review of indirect spend changed supply chain's standing, why healthcare capital utilization lags behind hotels, and what cross-industry benchmarking looks like when you're sourcing window washing. Topics discussed: - Centralizing, standardizing, then automating supply chain - Enterprise-wide procedure card standardization across all sites - Monthly CEO review of indirect spend as governance lever - Embedded sourcing experts within clinical and IT teams - Cross-industry benchmarking beyond healthcare for services spend - Capital utilization efficiency lessons from hotels and robotics - Building automated central service centers modeled on Walmart - AHRMM leadership and national supply chain case competitions Listen to more episodes: Listen on Smarter Sourcing Listen on Apple Listen on Spotify Watch on YouTube






