Speaking from Experience

A bi-weekly podcast from Cortico-X on experience, innovation and digital strategy.Cortico-X is an experience-led transformation business that partners with clients and technology companies to drive digital acceleration.Hosted by Will Kingston.

Speaking from Experience is a business podcast hosted by Cortico-X, with 22 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Cortico-X hosts Speaking from Experience, a business show with 22 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #22

  ENCORE: The world's first happy moving company, with Ron Holt

  Dec 18, 202435 minS0

  <p>Over December, we will be bringing you a selection of our favorite episodes from 2024. This week, it's our conversation with entrepreneur Ron Holt...</p><p>Some industries have conditioned us to have almost unreasonably high expectations, and some industries have conditioned us to have unusually low expectations. The moving industry sits firmly in the latter category.</p><p>Ron Holt thinks that's not good enough, and he's doing something about it. Ron is one of America’s most interesting and successful entrepreneurs. He scaled his first business, ‘Two Maids & A Mop’ from a single location to nearly 100 locations, and then s...

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  Episode #21

  ENCORE: The One to One (near) Future, with Don Peppers

  Dec 5, 202431 minS0

  <p>Over December, we will be bringing you a selection of our favorite episodes from 2024. First up, the inimitable Don Peppers....</p><p>You don’t need a management consultant to tell you that customer experience is important in 2024.  It was not always the case. In fact, before the CRM revolution of the early 90’s, experience was a word seldom heard in boardrooms.</p><p>In this very special episode, host Will Kingston is joined by the man who is widely credited with launching that revolution, Don Peppers. Don’s first book, ‘The One to One Future’, co-authored with his long-time c...

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  Episode #20

  Driving CX in the auto industry, with Jeff Curry and Len Devanna

  Nov 22, 202435 minS0

  <p>We’ve all heard that old cliché, "It gets me from A to B." For a long period of time, that was good enough in the eyes of many drivers. How times have changed. The car industry is at the intersection of a range of disruptive forces: environmental sustainability, the rise of digital and AI, and the brand purpose era (to name a few).</p><p>There are few industries that are changing as rapidly, and as fundamentally, as automotive. To help Will understand the experience and brand implications of this new world behind the wheel, he is joined in...

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  Episode #19

  The GenAI revolution gets visual, with Sam Pickover

  Nov 7, 202436 minS0

  <p>This episode was recorded on the morning after the 2024 US election. Historians may just have a few things to say about it in years to come. One reflection will no doubt be on the impact of images and videos on the campaign. Whilst we’ve had several social media elections now, this was perhaps the first one where social media was combined with the power of AI to deliver visual content. The results were in turn unnerving, powerful, positive, and terrifying.</p><p>The impact of AI is, and will be felt no more viscerally than in the domain of...

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  Episode #18

  Humanity@Scale, with Bruce Temkin and Sujay Saha

  Oct 16, 202443 minS0

  <p>Over the previous decades, technology has made it easier to understand and connect with other people, whether through social media, digital adoption, or with the increasing use of AI. At the same time, human interactions have become more polarized, with growing levels of political and social conflict.</p><p>We are at a critical juncture in world history. The combination of technology and interconnectivity can either be used to coerce and further polarize people, or it can be used to enhance human flourishing. How can we push the world in the latter direction? To answer that question, Will is...

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