
Episode #190
190 Win more clients with empathy (even if you haven't walked in their shoes)
<p >Most business advice says: "Show empathy. Tell clients you've been there too."</p> <p >But here's the truth: clients don't care if you've walked in their shoes. What they care about is whether you understand their challenges—and whether you'll treat them without judgment.</p> <p >In this episode of Strategic Storytelling, you'll discover:</p> <p >Why oversharing personal stories can backfire with clients.</p> <p >The #1 rule of empathy that keeps clients from walking away.</p> <p >Three practical ways to show clients you "get" them—through words, processes, and stories.</p> <p >How to tell stories that buil...

