Success League Radio

The Success League presents a lineup of customer success interviews, book reviews and conversations with authors, and features hosts Kristen Hayer and Russell Bourne.

Success League Radio is a business podcast hosted by Kristen Hayer, with 68 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Kristen Hayer hosts Success League Radio, a business show with 68 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

• 

  Success League Radio

  2 New Podcasts Coming in 2025!

  Dec 19, 20241 minS0

  <p>In 2025 Look For:<br/><br/><b>Greg and Kristen Tell You What To Do</b> - Greg Brisendine and Kristen Hayer share their leadership experiences, talk about how to be a great leader, and laugh a whole lot along the way.<br/><br/><b>Customer Success For Regular People</b> - Russell Bourne and Allison Tiscornia interview leaders who are inserting customer success into traditional industries like transportation, building, education and healthcare.<br/><br/>Thanks for listening, and we hope you'll join us in 2025 for these new podcasts!</p>

  ListenShow Notes
• 

  Success League Radio

  Transforming Customer Success: Harnessing Digital Education and Data-Driven Strategies with Casey Trujillo and Todd Kirk

  Dec 10, 202451 minS0

  <p>Unlock the secrets to transforming customer education into a powerhouse for customer success. Join us as we learn from Casey Trujillo and Todd Kirk of Brainstorm, who bring a wealth of experience in professional services, SaaS product development, and customer success strategies. <b>Discover how Brainstorm helps organizations implement consistent training practices, using change management principles to drive software adoption and organizational change</b>. Find out how this approach prevents customers from improvising their educational processes, which can negatively impact their success.<br/><br/>How can digital education revolutionize your customer success strategy? We explore this question by comparing...

  ListenShow Notes
• 

  Success League Radio

  Revolutionizing Customer Success: Integrating AI for Efficiency and Revenue with Pallavi Gadepalli

  Aug 13, 202438 minS0

  <p>Unlock the secrets of <b>how AI can revolutionize the customer success space</b> with insights from Pallavi Gadepalli, the dynamic founder and CEO of Stealth AI Startup. Pallavi's fascinating journey from developer to product manager and ultimately to customer success sets the stage for her unique perspective on integrating AI into high and mid-touch customer success roles. Her company's AI assistant, inspired by Jarvis from Ironman, promises to automate repetitive tasks and enhance in-call experiences, making customer success managers not only more efficient but also more effective in their roles.<br/><br/>Prepare to reimagine how your organization...

  ListenShow Notes
• 

  Success League Radio

  From Individual Contributor to Strategic Leader: Julie Fox's Journey

  Jul 22, 202443 minS0

  <p>Discover the future of Customer Success with <b>Julie Fox</b>, Global Director of Customer Success at Cin7, as she shares her journey into her transformative new role. Julie is driving her team towards a proactive, predictive model while also enhancing upsell and cross-sell strategies. Learn how Julie is navigating the dynamic environment of Cin7, an inventory management solution, and addressing the unique challenges and rewards of her role. <br/><br/>Julie highlights the significance of community networking, and how leveraging personal and professional connections can provide substantial support during a job search. Engaging in thorough research and actively...

  ListenShow Notes
• 

  Success League Radio

  Mastering Customer Success in Shifting Landscapes: Retention, Revenue, and AI with Parul Bhandari

  Feb 6, 202436 minS0

  <p>Have you grappled with the complexities of customer success programs, especially in a year fraught with industry shifts and layoffs? Join our host Kristen Hayer and our esteemed guest, Parul Bhandari, founder of South Asian Success, as we tackle the <b>evolution of Customer Success and the imperative of retention focus in today's businesses</b>. They discuss  the controversial role of CS teams in managing renewals, drawing on our own initial stumbles to highlight the essential preparation and skill-building necessary for triumph in this domain.<br/><br/>Parul and Kristen don't shy away from the contentious debate on revenue s...

  ListenShow Notes

Recent guests on Success League Radio. Study who booked and why before you pitch.

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.