
Episode #2
Season 2 Ep 2 - From Users to Advocates: The Art of Community Strategy
Welcome back to Talking Marketing ! This is Season 2, Ep 2 , From Users to Advocates: The Art of Community Strategy . Everyone says they're building community. Almost nobody knows what that actually means. Meghan Arnold does. She's spent 20 years doing it — for a transit system, a global design conference, a beloved font brand, and thousands of Adobe creatives across North America. In this episode we talk about: The real difference between a community and an audience with a logo What managing communications for 42 million transit riders taught her about human connection How to hold a community's trust through a rebrand they didn't ask for What almost broke a major design conference that the audience never knew about What people are really looking for when they walk into a room you've built This one's for anyone who's ever used the word "community" in a deck and wondered if they actually meant it.






