Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

Telecom Reseller / Technology Reseller News is a news podcast hosted by Telecom Reseller, with 50 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Telecom Reseller hosts Telecom Reseller / Technology Reseller News, a news show with 50 episodes published.

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  Telecom Reseller / Technology Reseller News

  Shure Brings Consistent, AI-Ready Collaboration to Teams and Zoom Rooms, Podcast

  Aug 20, 2026—

  “Better AI and better meetings start with better inputs.” In this Technology Reseller News podcast, Vanessa Jensen, Senior Account Executive at Shure, discusses how the company is expanding its IntelliMix collaboration portfolio for Microsoft Teams Rooms and Zoom Rooms. Shure’s IntelliMix Room Kits are designed for spaces ranging from small rooms to larger, more complex deployments. The company has also introduced the IntelliMix Bar Pro, an all-in-one solution certified for medium to large Microsoft Teams Rooms. Jensen says customers increasingly want a consistent meeting experience across different room sizes, locations and collaboration platforms. “They need solutions that are easy to deploy, easy to standardize on and easy to manage at scale,” Jensen says. The IntelliMix Bar Pro combines Shure audio, intelligent video, built-in compute and enterprise management in a single system. It includes AI-assisted audio processing, stereo loudspeakers and a four-camera system with intelligent framing to help ensure that participants are clearly heard and accurately seen. That quality is becoming more important as AI increasingly uses meeting audio and video to generate transcripts, summaries, action items and follow-up workflows. “If someone is not heard clearly or represented accurately, the AI may be working from incomplete information,” Jensen says. Shure is also bringing features such as AI denoising and de-reverberation into its collaboration products to improve audio in challenging environments. The goal is for the technology to fade into the background so meeting participants can focus on the conversation rather than the equipment. The portfolio can scale from simple meeting rooms to larger environments using ceiling array microphones, camera tracking and other advanced capabilities. Shure Cloud also enables IT teams to remotely monitor and manage rooms and receive alerts when attention is required. For Zoom environments, Shure offers IntelliMix Room Kits for small through extra-large Zoom Rooms, combining Shure audio and control with video technology from Huddly. More customized systems are also available for complex spaces. Jensen says the products are designed for straightforward deployment and everyday use, with many configurations operating as plug-and-play systems once the appropriate Teams or Zoom licensing is in place. MSPs and channel partners can also work with Shure to add its collaboration solutions to their portfolios. Visit Shure.com to learn more.  

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  Telecom Reseller / Technology Reseller News

  Turning Cisco Renewals into Five-Year Plans: SmarTrak Series, Part Two

  Aug 19, 2026—

  By Doug Green “A renewal should not just be a look in the rear-view mirror.” In Part Two of the Technology Reseller News SmarTrak series, I talk with Jay Pierce of SmarTrak.ai about how Cisco partners can turn renewal and lifecycle data into longer-term customer strategies. Pierce describes the approach as a “windshield view” — looking ahead at what a customer may need over the next three to five years instead of simply reviewing what they bought last time. That means considering hardware, software, services, Cisco buying programs and the customer’s broader business plans as part of the renewal conversation. The discussion also looks at how AI can help partners identify transformation opportunities, while recognizing that raw data alone is not enough. Pierce points to data protection, Cisco program knowledge and context as important factors in turning information into useful partner intelligence. For Cisco partners, the opportunity is to move beyond a transaction-based renewal process and use lifecycle information to build a more complete account strategy — one that expands the customer conversation and helps partners plan for what comes next. This is Part Two of the SmarTrak series: Turning Cisco Renewals into Five-Year Plans. Next in the series: Clean Data Before Artificial Intelligence.

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  Raritan Advances Remote Infrastructure Management with Dominion KX III G2, Podcast By Doug Green

  Aug 18, 2026—

  By Doug Green “You can access these devices at the BIOS level, regardless of the state of the system.” In this Technology Reseller News podcast, Dawn Siskowski, Technical Product Manager at Legrand’s Raritan division, discusses the newly launched Dominion KX III G2, the company’s next-generation enterprise KVM-over-IP switch. Raritan has been developing KVM and intelligent power solutions for more than 40 years. Siskowski says the new Dominion KX III G2 builds on that history while addressing the requirements of modern, distributed IT environments. The platform provides secure BIOS-level remote access to servers and other devices, allowing IT teams to manage systems even when operating systems have crashed or machines are turned off. “You don’t have to have someone onsite,” Siskowski says. “You can access the hardware at the lowest possible level.” The Dominion KX III G2 scales from smaller environments to large enterprise deployments and can support up to 96 servers from a single switch. Raritan has also improved video performance, delivering up to 60 frames per second for use cases ranging from traditional IT administration to broadcast, AV and other environments where image quality is critical. The platform is device agnostic and designed to operate over existing network infrastructure without requiring a separate management network. For service providers and enterprise IT teams, remote access can also reduce recovery times during major outages. Siskowski points to incidents where technicians have been forced to travel to individual locations simply to restore or patch inaccessible systems. “With KVM in place, you can do that work remotely,” she says. “You save travel costs and improve response time.” As organizations operate leaner IT teams and increasingly manage infrastructure across multiple locations, Siskowski says secure remote management becomes even more important. Visit Raritan.com to learn more about the Dominion KX III G2 and Raritan’s KVM portfolio.  

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  Stealthium and Tenstorrent Target the AI Infrastructure Security Blind Spot, Podcast

  Aug 18, 202617 min

  By Doug Green “If you can’t see something, you can’t secure it.” AI security discussions often focus on models, applications and data. But Chris Hosking, GTM Advisor at Stealthium, says organizations may be overlooking a critical layer: the accelerated computing infrastructure where AI actually runs. In this Telecom Reseller podcast, Hosking discusses Stealthium’s partnership with Tenstorrent and a broader emerging challenge for enterprises, cloud providers and operators — securing GPUs and other AI accelerators that traditional security tools often cannot fully observe. Stealthium describes itself as a runtime observability and security company for AI infrastructure. Its goal is to give organizations visibility directly into accelerated compute environments, below the point where many conventional security tools stop. “There’s an architectural gap here when it comes to controls,” Hosking says. Existing security instrumentation may provide extensive visibility at the endpoint, CPU and driver layers, but organizations increasingly need to understand what is happening inside the accelerator runtime itself. That becomes especially important as GPUs move from specialized computing resources to critical enterprise infrastructure. Hosking describes GPUs as environments that increasingly contain an organization’s “crown jewels” — including sensitive model weights, proprietary AI workloads and potentially valuable customer or corporate data. And GPUs are not simply black boxes performing calculations. They are programmable compute environments with memory, network access and the potential for persistence. That means they also create new attack surfaces. Stealthium’s recently announced partnership with Tenstorrent is designed to address that challenge by bringing runtime observability and security controls deeper into Tenstorrent’s AI infrastructure. Hosking points to Tenstorrent’s open, full-stack architecture as particularly important because it enables security and observability to be incorporated into the infrastructure rather than added later. The discussion also explores the security risks associated with shared GPU infrastructure. Hosking cites vulnerabilities such as Januscape as an example of how weaknesses involving virtualization and isolation can become particularly serious when multiple customers share physical accelerated-compute infrastructure. Customers need more than an architecture diagram saying workloads are isolated, he argues — they increasingly need evidence that the isolation is actually working. That leads to several basic questions AI infrastructure operators should be able to answer: What actually ran on the infrastructure? Was my workload isolated? Am I receiving all the compute capacity I paid for? Is another workload consuming resources? Is something behaving abnormally? Can I prove that the infrastructure is operating securely? Runtime visibility can therefore become more than a cybersecurity tool. It can also help organizations identify resource hijacking, inefficient GPU utilization and expensive compute capacity being consumed without operators realizing it. The issue takes on additional importance as enterprises pursue private and sovereign AI strategies. Organizations may own or control their infrastructure, but Hosking argues that sovereignty ultimately requires the ability to verify what is happening inside that infrastructure. Over the next six to twelve months, he expects security attention to move increasingly toward AI hardware and accelerated computing. As GPU adoption grows, vulnerabilities and attacks targeting these environments are likely to receive far greater scrutiny. For enterprises, service providers and cloud operators, the takeaway is straightforward: AI infrastructure is becoming too important — and too privileged — to remain a security blind spot. “If you can’t see something, you can’t secure it,” Hosking says. Learn more at Stealthium.io .

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  Telecom Reseller / Technology Reseller News

  AI, Communication and Better Patient Care: Inside a Dermatology Practice Using Weave, Podcast

  Aug 18, 202617 min

  By Doug Green “It’s really touched so much of what we do and how we think about our practice and how we communicate. It’s been amazing for us.” In this follow-up to our earlier conversation with Weave CTO Abhi Sharma, we move from the technology strategy to the experience of an actual healthcare practice. Dr. Jeffrey Ellis, co-founder of Belaray Dermatology on Long Island, joins us to discuss how Weave has changed patient communication, front-office workflow and the way his practice is beginning to use AI. Ellis says the practice had reached a point where staff were juggling multiple systems at once. At one stage, employees had “seven different windows open” as they tried to manage calls, scheduling and other patient communications. At the same time, phones were constantly ringing, front-desk employees were serving patients in person while answering calls, and multiple callers could be waiting on hold. “It just wasn’t good for anyone, for my staff or for patients,” Ellis says. Weave helped consolidate those communications and move more routine interaction to text. Patients can text the office 24/7, with staff monitoring messages seven days a week. The platform is also used for appointment reminders, visit-specific instructions and post-visit outreach. Ellis says that shift has reduced pressure on the front desk while making it easier for patients to communicate with the practice. The impact can go beyond convenience. Ellis gives the example of a patient coming in for a full-body skin check while wearing nail polish. Because skin cancer can sometimes occur beneath fingernails or toenails, the practice wants patients to arrive prepared so those areas can be examined. Better reminders and pre-visit communication can therefore support a more complete exam and, ultimately, better patient care. AI is adding another layer. Ellis explains that an AI tool can review a very large number of conversations and surface the few that may need his attention. “That AI tool might listen to a thousand conversations and pull out three of them for me to review. I can review three conversations. I can’t go through all of them.” For a smaller independent practice, that can provide a level of quality oversight that would otherwise be difficult to achieve. The larger takeaway is that AI and better communications do not have to make healthcare less personal. In Ellis’s experience, they can reduce administrative friction, give staff more time to focus on patients and help an independent practice deliver a more consistent patient experience.

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