The Admin Spotlight: Behind the Front Desk

It is all about administrative professionals connecting with other admin professionals. Hear stories from fellow EAs and learn about their journey. Connect with one another so we can create a close knit community dedicated to the advancement and advocacy of the administrative professional field.

The Admin Spotlight: Behind the Front Desk is a business podcast hosted by Unknown Host, with 36 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts The Admin Spotlight: Behind the Front Desk, a business show with 36 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #37

  Ep. 32 Behind the Front Desk w/ Rikki Hurt

  Aug 16, 202629 min

  Rikki Hurt is an Executive Assistant with a diverse background in operations, project management, HR, finance, and small business ownership. Although she had begun transitioning away from the EA field, an opportunity with Surge Staffing brought her back to a company that truly understands and values the profession. Outside of work, Rikki is a wife, mom, and leads social media for her church, combining her love of creativity with her faith and passion for sharing the Gospel.

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  Episode #36

  Ep. 31 Behind the Front Desk w/ Annie Croner

  Aug 3, 202629 min

  Annie Croner is an executive assistant coach, trainer, and strategic thinker. She loves to help her clients unlock their badassery, and revolutionize their careers. Over her 20 year career as an executive assistant, Annie worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Working in a variety of settings has led to a diverse understanding of the assistant role and the many challenges that often come with it. Annie is passionate about helping those in support roles show up more strategically and garner the respect of their executives, colleagues, and key stakeholders without sacrificing their mental health and well-being.

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  Episode #35

  Ep. 30 Behind the Front Desk / Ruth Kilah

  Jul 20, 202642 min

  Ruth Kilah is a career coach and international keynote speaker. She specializes in helping experienced Executive Assistants accelerate into higher-level roles, amplify their earning potential, and expand their professional impact. As Founder & CEO of Ruth Kilah, EA Career Coaching & Mentoring , she has coached hundreds of Executive Assistants globally to secure promotions, transition into dream roles, and create career paths that once felt out of reach. Her work and insights have also been featured in The CEO Magazine and HR Leader. Whether looking to step into a more strategic role, increase earning potential, strengthen professional brand, or create a clear progression plan, her mission is simple: to help Executive Assistants stop being overlooked and start being recognized for the value they bring. For our listeners, Ruth has provided a free resource: "How to Sell Your Impact as an Executive Assistant". Check it out at https://www.ruthkilah.com/offers/PwbgwDPr/checkout

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  Episode #34

  Ep. 29 Behind the Front Desk w/ Kim Madrid

  Jul 6, 202632 min

  Kim Madrid, CAP, is an experienced administrative professional and currently serves as Associate Managing Director of the Executive Office and Administrative Team at the University of New Mexico Foundation, a nonprofit organization supporting higher education through philanthropic investment. In this role, Kim supports the CEO and manages a team of administrative professionals, ensuring seamless executive operations and fostering collaboration across the organization. Kim also contributes to the Foundation’s leadership group, helping shape internal strategy and team development. She is deeply committed to advancing the administrative profession through mentorship, visibility, and professional development. Since earning her CAP credential through the International Association of Administrative Professionals (IAAP), Kim has focused on empowering others to recognize their value and pursue meaningful growth in their administrative careers.

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  Episode #33

  Ep. 28 Behind the Front Desk w/ Jodie Mears

  Jun 21, 202637 min

  Jodie Mears is a C-Suite Executive Assistant, speaker, and career coach with over 23 years of experience supporting senior global leadership across tech, infrastructure, and aviation. Currently based at Bentley Systems, she partners directly with executive leadership on governance, operations, and strategic alignment. Recognised as a LinkedIn Top Voice and Digital Woman to Watch 2025, Jodie helps assistants turn quiet work into visible impact through her mentoring programme, Aspire & Achieve, bespoke training for corporate teams, keynotes and panel discussions at events, workshops, and roundtable facilitation on visibility, personal branding, and leadership for assistants. She’s a Fellow of the Institute of Administrative Management (IAM), a Mental Health First Aider, and Advisory Board Member for The PA Show UK. Her frameworks and strategies are used by assistants worldwide to transition from reactive support to recognised partnership.

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