The AiCR Exchange

The AiCR Exchange brings together leaders across mortgage and financial services for conversations on document-heavy workflows, operational challenges, and how teams evaluate technology in practice. Hosted by Joe Furlong, President and CEO of AiCR , each episode focuses on experience-driven perspectives rather than theory or demos.

The AiCR Exchange is a business podcast hosted by Joe Furlong, with 12 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Joe Furlong hosts The AiCR Exchange, a business show with 12 episodes published.

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  Episode #13

  The Strangest Cases That Crossed the Desk

  Sep 8, 202628 minS1

  Mortgage due diligence can uncover far more than missing documents or underwriting issues. Some loan files contain stories that are difficult to believe. Joe Furlong speaks with Scott Bledsoe, Director of Operations of the Due Diligence Group at MIAC Analytics, about the realities of reviewing mortgage loans and the unusual cases that can surface along the way. They cover how due diligence works, what reviewers look for across credit, compliance, and loan documentation, and how the work has changed from paper files and on-site reviews to digital loan files. Scott also shares several memorable cases from his experience in the mortgage industry. Key points: How mortgage due diligence works as a re-underwrite and audit of loan files A loan with 105 Loan Estimates and Closing Disclosures Unusual loan files involving bankruptcy, stated income, and property condition How due diligence changed from physical loan files and on-site reviews to digital workflows The return of NonQM and DSCR loans and why Scott believes they require careful review The AiCR Exchange is a conversation series hosted by Joe Furlong about how people solve real business problems, improve the way work gets done, and turn ideas into practical solutions. Find more episodes at aicr .io The AiCR Exchange features conversations with leaders across mortgage and financial services on document workflows and technology decision-making.

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  The AiCR Exchange

  Marketing Has Entered the Chat

  Aug 25, 202628 min

  Marketing is more than posting on social media. It involves understanding the audience, building a consistent brand, testing ideas, tracking results, and using what the data shows to improve the next campaign. Joe Furlong speaks with Kelly, Kaylyn, and Lyana from AiCR about how their marketing team has expanded and how its approach has developed over the past year. They discuss the work behind campaigns, from branding and website development to analytics, A/B testing, video, and content that shows the people behind the organization. The conversation also looks at how the team uses culture and experimentation to make marketing more authentic, how ideas move from discussion to execution, and how changing search behavior is influencing marketing strategy. They discuss: Building a consistent brand across marketing content Using analytics and A/B testing to refine campaigns Turning workplace culture into engaging social content Moving marketing ideas from planning through reporting The shift from SEO toward answer engine optimization The AiCR Exchange is a conversation series hosted by Joe Furlong about how people solve real business problems, improve the way work gets done, and turn ideas into practical solutions. Find more episodes at https://www.aicr.io/aicr-exchange/ . The AiCR Exchange features conversations with leaders across mortgage and financial services on document workflows and technology decision-making.

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  Episode #11

  Behind the Screens, The Minds Powering AiCR

  Jun 24, 202626 minS1

  Meet the developers who built the AiCR platform from the ground up. What does it actually take to build something that's never been built before? In this episode, host Joe Furlough sits down in the office with the three developers behind AiCR, Mychal, Paolo, and RJ, for an honest, unscripted conversation about what it's really like to build a platform at the edge of what's technically possible. They talk through the challenges of working with unstructured data, the reality of their daily routines, and where they see the platform heading next. Building AiCR means solving problems you can't Google. The team constantly navigates uncharted territory with no existing roadmap. All three developers started as interns through community college, growing into the full-time engineers running the platform today. The technical stack is built around security and flexibility, pulling data from multiple sources and adapting to each use case rather than forcing users into a fixed schema. The team's vision for the future is touchless: a platform that delivers what users need without them having to lift a finger. The AiCR Exchange features conversations with leaders across mortgage and financial services on document workflows and technology decision-making.

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  Episode #11

  The Future of MSRs

  Jun 10, 202631 minS1

  <p>Mortgage servicing rights are one of the most complex assets in the market, and one of the most misunderstood. </p><p>What does it actually take to value and trade MSRs at scale?</p><p>Joe Furlong sits down with Mike Carnes, who leads the MSR team at MIAC, to break down how the MSR market really works. Mike's team handles over $52 trillion in annual MSR valuations across residential and commercial, and he's been doing this for 33 years. He walks through what drives MSR pricing today, why buyers are still chasing 2020–2021 originations at mid-six multiples, and where the market is...

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  Episode #9

  Whole Loan Trading

  May 27, 202630 minS1

  <p>Whole loan trading is the market where mortgage loans are bought and sold between lenders and investors.</p><p>What happens when a loan can’t be sold through a traditional agency channel?</p><p>In this episode of The AiCR Exchange, Joe Furlong speaks with Nick Dorn, who leads MIAC’s whole loan trading desk. Nick explains how scratch and dent, non-QM, and non-performing loan sales work, what investors are looking for, and how deals actually get executed behind the scenes.</p>What scratch and dent loans are and why lenders need to move them quicklyHow non-QM products like...

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