Episode #29
We Dropped Delta: The Truth About Dropping PPOs
What REALLY happens when a dental practice drops its biggest PPO? In this episode of the Automatic Patient Podcast , I sit down with Dr. Dan Nelson to talk about what happened after his practice went completely out of network—including dropping Delta Dental, which represented roughly 51% of their patient base . We get into the stuff nobody talks about: What happened to the hygiene schedule How many patients they expected to lose Why going out of network requires a financial safety net How they prepared patients before the PPO exit The systems they built to reactivate patients and refill hygiene Why membership-plan patients became some of their most valuable patients How recurring revenue changes the economics of a dental practice Why you should build the alternative before you drop the PPO Dan also shares the challenges honestly. Going out of network wasn't magically easy—but seven months later, the practice was still growing, had added an associate, and had expanded into another location. If you've ever thought about reducing PPO dependence, this conversation is worth watching before you make the jump. Learn more about Elevation Association: https://www.elevationassociation.com/ Elevation Association helps independent dentists with community, coaching, systems, leadership, and practice growth. Create your BoomCloud account: https://boomcloudapps.com/ BoomCloud helps dental practices create, manage, automate, and grow their own in-house membership programs while building recurring revenue and stronger direct patient relationships. The big takeaway: Don't drop your PPO and then try to figure out what comes next. Build the financial safety net first. Then make the move from a position of strength. Jordon Comstock - BoomCloudapps.com Dr. Dan Nelson - Elevation Association
