
Episode #23
How a Firing Started a 40-Employee Shop | Kena Dacus
Kena Dacus never planned to own a body shop. She had an accounting degree, a career in banking, and a husband with a dream. Then Chris asked his boss — a shop owner in his late seventies — about buying the business someday. The next morning he was told that if he wanted to be the competition, it was time to part ways. Three months into their marriage, he was unemployed. What they had left was a 3,000-square-foot building on Main Street in Canton, Kansas, a town of about 700 people. They bought a secondhand paint booth for $2,000 and learned the hard way why nobody moves a booth themselves. Chris wrote estimates all day and did body work after he locked the front door. Then the backlog hit twelve months, and they went all in. Three years later, the same owner who let Chris go called. He needed to sell fast. They closed in thirty days. Today Dacus Auto Body runs multiple locations plus a towing company, with more than 40 employees, 16 OEM certifications, and I-CAR Gold Class status. Kena joins Daniel to talk about why she'd be more selective about OEM certifications if she could start over, how she and Chris divide visionary and integrator roles, what leading the Kansas Auto Body Association taught her, why she pushes shop owners toward SkillsUSA and trade school advisory committees, and what she really thinks about where women stand in collision repair. The BodyShop Leaders Podcast is powered by BodyShop Marketing , the agency helping collision industry leaders grow smarter and lead stronger.

